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Safe AI
Your citizens are hard working and immensely busy with their day-to-day lives. Reaching out to government services to seek any sort of support is an additional pain for most citizens.
Employ conversational AI services from Yellow.ai and Meta to automate citizen support through WhatsApp, your citizens’ favorite chatting tool. Give them more power in their hands to get their queries resolved in real-time.
0
%Reduced
response time
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%Cost savings in human resource
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%Increase in operational efficiency
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%Increase in receivables collections
Automate ticket booking and payments through WhatsApp and other conversational AI channels for increased digital revenue.
Assist citizens and tourists with important locations of civic authority offices or places of interest to promote a smoother civil behavior.
Send reminders about any subscriptions of fines and allow
them to pay through conversational channels for faster collections.
Help your citizens get instant answers to frequently asked questions and optimize human employee bandwidth at civic authority offices.
OpEx and Revenue optimization
Reduce operational expenditure by enabling self-service and speed up receivables by digitizing payments through multiple channels.
Human resource bandwidth
Extend and optimize your human resource bandwidth by employing Dynamic AI agents, a digital workforce that supports your operations super efficiently.
24×7, 365 availability
Be available round the clock, throughout the year to resolve the citizen queries so that your civic operations are still available, while the employees are on leave.
Scalability
More employees are needed to handle many demands at the same time. But intelligent chatbots can manage multiple interactions at once with high accuracy.
Reduced waiting times
Chatbots allow citizen queries to be addressed immediately instead of burdening the employees, invariably delivering a higher happiness quotient.
Increased Trust
Chatbots never leave the citizens unattended. They win their trust by providing an efficient and prompt response.
Central
Governments
State
Governments
Tax
Administrations
Utility
Administrations
Transportation Authorities
Armed Forces Administration
Faster time to
market
Fastest to deploy, less training
Build once, deploy everywhere
Integrate with your legacy systems
Build an FAQ bot in minutes
Executive Director – Operations & Maintenance
Head, Project Anubhav – Digital Transformation
Director – Business Messaging, WhatsApp India
