Diverse Languages, United Support
Self-serve up to 90% of incoming queries in 11+ regional Indonesian languages to drive contextual, empathetic resolutions while reducing operational cost
Scale your support operations to drive measurable business impact
90%
Queries
Self-served
60%
Reduction in
operational costs
Multilingual Self Serve
Automate customer support with human-like conversations in 11+ regional languages:
- Indonesian
- Banjarese
- Minangkabau
- Sundanese
- Acehnese
- Buginese
- Javanese
- Toba Batak
- Balinese
- Madurese
- Dayak Ngaju
- Lampungnese
- Indonesian
- Acehnese
- Balinese
- Banjarese
- Buginese
- Madurese
- Minangkabau
- Javanese
- Dayak Ngaju
- Sundanese
- Toba Batak
- Lampungnese
Advanced Search and Summarization
Utilize Komodo-7B to understand search queries put in regional languages, fetch relevant information and condense lengthy documents, articles, or customer inquiries into concise summaries, facilitating quicker understanding and response
Colloquial Understanding
Talk with customers the way they talk in day to day life. Whether itโs a mix of English and Regional Languages or specifically used slang terms, our LLM understands it all and responds effectively.
Sentiment Analysis
Trained on 8.5B+ Indonesian tokens to understand tone and sentiment of customers in regional language and dynamically adapts responses to provide empathetic customer experiences