Manufacturing Chatbots: Accelerate Workflow Automation for Your Business
Enable operational efficiency of your manufacturing units by automating routine tasks with manufacturing chatbots. Let intelligent assistants handle key business processes while ensuring a positive experience for your employees and clients.
users order daily necessities using voice assistant
Top industry use-cases of Manufacturing chatbots
Checking supplies status
With dynamic AI agents in action, you can effortlessly track supplies and existing inventory to ensure timely order fulfillment and zero wastage.
Automating delivery system
Chatbots in the manufacturing industry automate the delivery system, updating your employees and buyers on the delivery status.
Making purchase recommendations
Manufacturing chatbots use customer purchase history and current stocks to curate product recommendations based on customer personas.
Automating customer support
No matter the time of the day, manufacturing chatbots are only a click away from solving customer queries instantly.
Enhance purchase journey by offering on-demand product information.
Channel sales automation
Seamlessly assist dealers with end-to-end channel sales automation using AI chatbots.
Handling floor queries
AI chatbot can handle floor queries and help avoid confusions. This is sometimes referred to as knowledge management.
Improve organizational productivity by offering quick and easy resolutions to IT and Support queries and critical blackouts.
Benefits of Manufacturing chatbots
Add transparency in the demand-supply chain
Facilitate transparency in the demand-supply chain while enabling non-stop connectivity between different stakeholders and manufacturing units.
Facilitate quick data retrieval
Enable speedy data retrieval and troubleshooting to resolve the issue during a crisis.
Easily integrate manufacturing chatbots into any existing backend software already present in your system.
AI-powered chatbots are in action 24/7 and can handle an endless number of queries and tasks with zero downtime.
Easy engagement with the vendors
The manufacturing plant executive can directly talk to the chatbot on the vendor’s website quickly to conduct order-related conversations.
Improved employee efficiency
AI chatbots reduces repetitive work from employees, thus freeing up their bandwidth which can be allocated to creative or complex tasks.
Who can leverage our Manufacturing chatbots?
Why choose Yellow.ai’s Manufacturing chatbots?
Omnichannel customer experience
Proprietary NLP engine
Proactive multilingual support
Customizable and scalable
Advanced contextual understanding
Live agent hand-off
No code development
We win, when our customers win!
“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”
“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”
“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
Business Unit Head
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”
Rishabh Ranjan Pathak
“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”
Strategic Initiative team
“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”
Customer Experience and epayments Director, Southeast Asia, Zalora
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