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Voice-Driven Technology:
The New Wave of Conversational AI

Organizations that create personalized, authentic experiences can underpin employee purpose, and motivate and elevate the organization-wide performance. This whitepaper delves into how conversational AI can empower you to create moments that matter most to people and the organization’s business goals.

Conversational AI for Employee Experience: A New Breakthrough in HR Management

Organizations that create personalized, authentic experiences can underpin employee purpose, and motivate and elevate the organization-wide performance. This whitepaper delves into how conversational AI can empower you to create moments that matter most to people and the organization’s business goals.

Everything you need to know about WhatsApp for Business

Over 5 million business users take precedence on this popular messaging platform today. This makes WhatsApp for Business an indispensable element of a successful omnichannel marketing strategy.

The making of a Conversational Platform

Conversational platforms are predicted to be the dominant interaction interface by Gartner. This shift is happening across all industries – and building a scalable conversational AI platform is on the agenda of every business. In this whitepaper, we break down the high-level architecture of conversational platforms – and decode what’s in it for your business.

Chatbots for Advertising Engagement Automation

A new era of Consumer Behaviour and Communications is here, and enterprises are undergoing a rapid digital transformation. AI is powering the efforts of Advertising and Marketing teams of enterprises. A 2019 survey conducted by Harvard Business Review stated that nearly half of the marketers rated mobile messaging as highly important today. Enterprises that implement AI solutions today, will be the Moghuls of tomorrow. Ready to learn all about Chatbots for Advertising Engagement Automation.

Self-service: The Future of Customer Service

Enterprises undergo constant digital transformation in a tech-savvy world. As the world embraces a post-COVID-19 work scenario, businesses are innovating their marketing, sales & customer support strategy. In a world where in-store shopping has become a thing of the past, attracting, nurturing and engaging customers online requires reimagining customer journeys for the current and future needs.

Voice-Driven Technology:
The New Wave of Conversational AI

Organizations that create personalized, authentic experiences can underpin employee purpose, and motivate and elevate the organization-wide performance. This whitepaper delves into how conversational AI can empower you to create moments that matter most to people and the organization’s business goals.

Conversational AI for Employee Experience: A New Breakthrough in HR Management

Organizations that create personalized, authentic experiences can underpin employee purpose, and motivate and elevate the organization-wide performance. This whitepaper delves into how conversational AI can empower you to create moments that matter most to people and the organization’s business goals.

The making of a Conversational Platform

Conversational platforms are predicted to be the dominant interaction interface by Gartner. This shift is happening across all industries – and building a scalable conversational AI platform is on the agenda of every business. In this whitepaper, we break down the high-level architecture of conversational platforms – and decode what’s in it for your business.

Self-service: The Future of Customer Service

Enterprises undergo constant digital transformation in a tech-savvy world. As the world embraces a post-COVID-19 work scenario, businesses are innovating their marketing, sales & customer support strategy. In a world where in-store shopping has become a thing of the past, attracting, nurturing and engaging customers online requires reimagining customer journeys for the current and future needs.

The Future of Chatbots. Will They Continue Transforming Business Operations?

Far from the coronavirus being Pandora’s box event for chatbots alone, it is clear that Artificial Intelligence’s role in the “call center intervention” has shown fruition in the past 18 months beyond anyone’s expectations. Having a digital strategy in place with opportunities to grow and even the possibility of a self-serve is what saved many businesses from running into the ground. And here is where chatbot automation plays a huge role. The revenue from chatbots and vice versa play hand-in-hand with one another leading to an exponential growth phase that will probably peak ~2025.

Total Experience Automation – The Next Big Trend in Conversational AI

The Conversational Artificial Intelligence platform market is at a pivotal point as customers look to scale their pilots. The acceleration of digital initiatives in response to pandemic disruptions is a key trend affecting the next year’s focus areas for CIOs and transformation leaders.

Everything you need to know about WhatsApp for Business

Over 5 million business users take precedence on this popular messaging platform today. This makes WhatsApp for Business an indispensable element of a successful omnichannel marketing strategy.

Voice AI for strong interpersonal customer service

Automation is breaking silos between sales, service, marketing and commerce – bringing together an integrated brand experience at every customer touchpoint. Voice AI is the new wave of conversational CX which is here to transform contact centers from being items of cost to items of revenue. Businesses that want to stay ahead in the game are adopting Voice AI to deliver exceptional customer experiences.

What is Instagram automation and how does it help brands?

Global enterprises are realizing that they need to keep customers engaged to grow their business in a sustainable manner using messaging that matters, crafting messages that engage its recipients on a regular basis on the channel that is most used today – Instagram. Over 81% of people research products on Instagram before making a purchase. While people are ready to interact on Instagram, is your business ready to handle the high volume of interactions? Yellow.ai makes conversations happen at scale, driving conversions without having to invest.

Chatbots for Advertising Engagement Automation

A new era of Consumer Behaviour and Communications is here, and enterprises are undergoing a rapid digital transformation. AI is powering the efforts of Advertising and Marketing teams of enterprises. A 2019 survey conducted by Harvard Business Review stated that nearly half of the marketers rated mobile messaging as highly important today. Enterprises that implement AI solutions today, will be the Moghuls of tomorrow. Ready to learn all about Chatbots for Advertising Engagement Automation.

Endless Aisle with Conversational AI

With retail stores seeing a variation in footfall and customer behavior owing to the COVID-19 pandemic, retailers are exploring technology that can augment their stores and sales. In a market scenario where customers can’t physically visit the market, retailers are left searching for a go-to-customer strategy. Discover how you can make your customers feel like one in a million and offer them unlimited choices in your online store with Endless Aisle.

How Conversational AI is Transforming the Retail and E-commerce Industry?

Do you know that 71% of consumers want a consistent shopping experience across different channels? If you’re not serving customers at every touchpoint of the buyer’s journey, you’re losing massive sales opportunities.

Conversational AI in Gaming: The Future of Immersive Gaming Experience

With more than 2 billion gamers in the world, this is a huge opportunity to boost your business growth if you can offer a seamless in-game experience. Automate customer support, speed up resolution time, and empower developers to focus on critical tasks while still reducing support costs–it’s all possible with AI.

Harnessing the Power of Conversational AI to Transform Customer Experience in Banking

With AI-enabled agents, the speed of query resolution and customer support have been minimized to the least, i.e., 4 minutes per query.

Re-imagining the Education Industry With Dynamic AI Agents

Conversational AI helps in engaging your student prospects right from the point of admission. Chatbots provide 24×7 delightful experiences with a human touch to make learning fun and fulfilling for students. Dynamic AI agents bring the best NLP capabilities that improve over time. 

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