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Intelligent chatbots for the telecom industry
Modern, sophisticated, and AI-powered telecom chatbots that transform your customer service experience, while boosting operational efficiency up to 10X.
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%Reduced business response time
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%Cost expended in customer servicing
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%Increase in upsell revenue
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%Increase in operational efficiency
Transform your telecom customer support
strategy
Boost customer satisfaction by introducing yellow.ai’s on-demand, self-service telecom chat and voice bots at the frontline of your support. Reduce wait times with a personalized experiences that automate query resolution in the customer’s language and time of choice. Gain a competitive egde, reach peak productivity and customer satisfaction with Conversational AI.
Pre-built domain specific expertise
Popular Integrations
Vonage
TATA Tele
Genesys
Zendesk
Salesforce
Deploy across 35+ text & voice channels
Automate
complete customer experience
Enagagement
Send personalised notification and reminders to customers so that they never miss a deadline
Growth
Recommend the plans based on customers’ location, usage & requirement to boost sales
Sell- through- service
Predict customer’s needs and upsell, cross-sell through conversations, e.g. setup automatic recharge by observing usage patterns, suggest upgrade plans, etc
Customer feedback
Improve your NPS by collecting timely feedback
Troubleshooting steps
Enable customers troubleshoot Internet, WiFi, or Email problems by walking them through detailed diagnostic steps
Customer Support
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
Insights and Anlaytics
See your business critical data come to life through visually represented graphs and charts
Dial in to the
technology of the future
Ready to see our Telecom VAs in action?
The most trusted & award-winning AI platform out there.
