By Use Cases
Unleash infinite possibilities with YellowG, an industry-first generative AI powered platform!
Modern, sophisticated, and AI-powered telecom chatbots that transform your customer service experience, while boosting operational efficiency up to 10X.
Reduced business response time
Cost expended in customer servicing
Increase in upsell revenue
Increase in operational efficiency
Boost customer satisfaction by introducing yellow.ai’s on-demand, self-service telecom chat and voice bots at the frontline of your support. Reduce wait times with a personalized experiences that automate query resolution in the customer’s language and time of choice. Gain a competitive egde, reach peak productivity and customer satisfaction with Conversational AI.
Send personalised notification and reminders to customers so that they never miss a deadline
Recommend the plans based on customers’ location, usage & requirement to boost sales
Predict customer’s needs and upsell, cross-sell through conversations, e.g. setup automatic recharge by observing usage patterns, suggest upgrade plans, etc
Improve your NPS by collecting timely feedback
Enable customers troubleshoot Internet, WiFi, or Email problems by walking them through detailed diagnostic steps
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
See your business critical data come to life through visually represented graphs and charts