New: AI for natural, human-like voice conversations in real-time. Experience VoiceX

Transform customer service: Go live in an instant with 100+ pre-built integrations

Connect your existing systems with our unified customer service automation platform to deliver truly omni-channel experiences. Leverage pre-built integrations with all leading platforms to realize value 2X faster and scale. 

World’s leading enterprises trust Yellow.ai

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NO RIP-AND-REPLACE

Enhance existing technology stack

Maximize your investments in existing technology infrastructure instead of replacing entire systems. Our integration ecosystem works as connectors, allowing different applications and platforms to communicate and share data effectively. Build on top of the existing tech stack for your business to avoid disruptions, minimize costs, and augment the capabilities already in place.

TRULY FLEXIBLE

Custom integrations

If the tool you use doesn’t have built-in APIs, our team can build custom integrations to ensure seamless integration of your existing product, tech stack, and additional tools with Yellow.ai platform.

DEFINE YOUR DATA

Knowledge management

Yellow.ai platform’s document cognition engine can connect with data hubs such as SharePoint, AWS S3, etc. to quickly create FAQs and start resolving customer queries with the most up-to-date company information.

EFFICIENT OPERATIONS

Achieve clean and synchronized data flow

Ensure a clean and synchronized data flow between systems with Yellow.ai. Ensure seamless information flow across applications, eliminate manual data entry, reduce errors, and enhance overall efficiency.

100+ plug & play integrations

Effortlessly integrate Yellow.ai’s Unified Customer Service Platform with your applications in a few clicks.

CRMs and agent helpdesks

Transform customer service with personalized experiences powered by seamless connections with CRMs and Agent Assist systems.

Zendesk

Provide support on all Zendesk Sunshine Conversations channels

Freshdesk

Optimize support operations with Freshdesk integration

Servicenow

Integrate in a few simple clicks for ITSM automation

Freshchat

Connect AI agents to agents intelligently with Freshchat integration

Jira

Create, search and view tickets on Jira with seamless integration

Salesforce

Acquire, engage and retain customers with Salesforce integration

Hubspot

Hubspot integration to accelerate revenue and business growth

Zoho

Connect AI agents to agents intelligently with Zoho integration

Voice

Enable AI-first automation on voice channels by connecting with leading contact center solutions and IVR systems.

Google Home

Enable voice automation on Google Assistant with pre-built integrator

Amazon Alexa

Integrate voice solution with Alexa in a few simple clicks

IVR

Seamlessly integrate voice AI agent with existing IVR system

Genesys

Transform your contact center operations pre-built templates for Genesys

Ameyo

Connect AI agents with Ameyo for seamless voice automation

Cisco

Integrate voice solution with Cisco in a few simple clicks

Avaya

Provide better voice experiences with seamless Avaya integration

Retail and eCommerce

Revolutionize retail experiences by integrating with ecommerce platforms and digital storefronts in a few simple clicks.

Shopify

Connect AI agents with Shopify storefront in a few clicks

Woocommerce

Seamlessly integrate with WooCommerce platform

Magento

Connect your ecommerce solution with Magento

Capillary

Levarage Capillary integration for your digital storefront

Payments

Delight your customers with seamless integrations with payment gateways, and enable one-click payments without the need to switch tabs.

Razorpay

Connect AI agents with Razorpay to collect payments across channels

PayU

Integrate with PayU for omni-channel payment collections

Paytm

Integrate with PayTM in a few clicks to enable payments across channels

Setu

Deploy AI agents with Setu payment integration

Knowledge management

Enterprises can integrate their data hubs like SharePoint, AWS S3, etc. with Yellow.ai’s Customer Service Platform to leverage advanced document cognition engines and create FAQs quickly.

SharePoint

Enable easy collaboration and knowledge sharing with Sharepoint
amazon-s3 - integration with yellow.ai

AWS S3

Seamlessly integrate with AWS S3 for effortless knowledge management

We've been called gamechangers for a reason.

The most trusted & award-winning AI platform out there.
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