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Empowering teams: Elevating employee experience with human-like interactions

Powered by Yellow.ai’s generative AI, our Conversational EX Cloud offering enables enterprises to deliver delightful and personalized interactions to employees throughout their journey.

  • Reduce Operational Cost
  • Boost employee productivity
  • Increase Employee Engagement
  • HR and ITSM automation

40%

improved employee satisfaction

80%

employee queries self-served

Yellow.ai Conversational EX Cloud

Reduce Operational Cost by 60%

Instant self-serve

Address day-to-day employee queries, including IT support, password resets, hardware requests, HR policy FAQs, leave applications, pay slips, and conference room bookings. Save operational costs with self-serve automation.

Boost Employee Productivity by 30%

Faster query resolution

Improve the productivity of live agents through auto assist recommendations, summary of conversations, and quick formalized replies for faster and effective query resolutions. Free up HR and ITSM staff bandwidth to focus on high-value employee initiatives.

Accelerate Hiring Process by 30%

Transform HR processes

Analyze job applications and provide insights to the hiring team by crunching large volumes of conversational data. Automate end-to-end onboarding process for new hires, from document submission and background check to dispatching welcome kits in just a few clicks.

40% increase in ESAT

Enriched learning and well-being

Capture the voice of your employees with automated feedback and surveys, generating insights on employee sentiments and engagement levels. Suggest personalized training programs based on skill requirements, improve performance and increase engagement.

Our key differentiators

See how much you could save

Yellow.ai is mobilized for scale on a global level, driving efficient, cost effective solutions that can drastically improve your ROI. Calculate what your savings could look like.

How many agents do you have?

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What is your average cost per agent in a year (in USD)?

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How many support requests do you receive per year?

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What is the expected %YoY growth in support ticket volumes?

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Do you know the estimated split of tickets across channels?

Email

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Contact Center

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Other

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Live Agent Chat

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Current Chatbot

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Your savings
Money

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Approximate cost savings over 4 years.

View report

Yellow.ai the driving force behind
your success

Randstad USA

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.”

Jessica Osborn

IT Operations Manager

Aditya Birla

“Aditya Birla Awards December 2022 happened for a span of 3 days attended by 600 employees of the Aditya Birla Group. Conversational AI helped give users a smooth and intuitive experience along with becoming a one-stop destination for all event-related queries.”

Chetan Bhatnagar

AVP Corporate Administration

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