Personalize Conversations at Scale
Across 35+ Channels

5 billion consumers are texting on social media. Build and deploy your bot across 35+ messaging apps. Automate your CX workflows, get better conversions and deliver delightful customer experiences.

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B

Messages
per day

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Chatbots on
WhatsApp alone

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M+

Business impact
created yearly

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+

Languages
supported

 

 

Meet your customers and employees
on their favorite channel

Google Business Messages
Google Business Messages

Drive traffic & increase sales directly from Google search or Google maps onto Google business messages with Yellow.ai’s Business Messages chatbot so you never miss a conversation.

Apple Business Chat
Apple Business Chat

Experience the same growth customer interactions & sales directly from Apple search or Apple maps on to Apple chat with Yellow.ai’s Apple Business Chat chatbot & experience higher CSAT, every time.

WhatsApp Business API
WhatsApp Business API

Connect with billions of customers on your own verified WhatsApp Business account. Engage people with a WhatsApp chatbot on the ubiquitous conversational tool – WhatsApp, loved by customers & brands alike.

Web
Web

Increase your website lead conversions with the help of an AI chatbot deployed directly onto your website. Help your visitors with relevant information, on-demand and collect user journey insights to further enhance your website performance and user experience.

App
App

Deploy a chatbot on your mobile app to further enhance the capabilities of your app. Our enterprise-ready integrations to your back-end systems and seamless connectors to your app are highly flexible yet enterprise-grade secure.

Rich Communication Services
Rich Communication Services

Give native messaging a brand persona with RCS. Now the short message service or SMS can carry rich messaging with high-res media files and more like other messaging apps, giving brands another channel to leverage.

Email
Email

Get higher open rates with Yellow.ai’s automation on mail. Respond quickly to incoming email leads with contextual analysis & deliver customized responses, allowing you to respond with the right message and engage potential leads.

WeChat
WeChat

WeChat has about 1 billion registered users from China alone. China uses WeChat for many use cases such as purchases & payments. If you want to scale support across Asia, Yellow.ai’s WeChat Chatbot is the way forward.

Facebook Messenger
Facebook Messenger

1.3 billion people use Messenger every day. Facebook is the top social media platform even today. Qualify leads, launch smart promotions and support your customers through a Messenger chatbot.

Other channels

Why do 1000+ brands trust Yellow.ai

Total CX automation platform recognized by Gartner & G2.

Build an intelligent NLP powered chatbot in under 10 clicks.

Excellent time to value – 60% automation in 30 days of go live.

135+ languages available across 35+ text & voice channels.

100+ out of the box integrations

We win, when our customers win!

“Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Yellow.ai’s omnichannel CX solutions
put your funnel to work for you

Built once; deployed anywhere

With Yellow.ai’s ‘build once, deploy anywhere’ approach, you can easily add channels to your customer engagement stack and let our chatbot take on conversations on your behalf.

Smart campaigns

Run targeted marketing and re-targeting campaigns across channels that generate quality leads and higher conversions with campaign management & analytics tool.

Accelerate to market

With yellow.ai’s technology and years of experience in various domains, you can expect to launch your first chatbot in less than 7 days.

Contextual & personalized

Our chatbots pick up from past conversations on any channel to provide contextualized, personal interactions round the clock. Our chatbots can converse in over 135 languages.