By Use Cases
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Empower your customers with a support experience like no other
Boost customer satisfaction and slash operational costs by up to 60% with our cutting-edge Dynamic Automation Platform (DAP)
- 60% automation within 30 days
- 40% increase in CSAT
- 35+ channels across text and voice
- Support for 135+ languages
Future-proof your investments now, and do more with less.
80%
self-served queries
50%
increase in agent productivity
60%
savings in operational costs
40%
increase in CSAT
90% CALL DEFLECTION WITH ZERO SETUP
Automate queries
Enhance agent productivity using Yellow.ai DocCog, a cognitive knowledge search engine for critical data extraction from various sources. Deploy DynamicNLP™ and OpenAI API (GPT-3) models for automating 1000+ routine queries and boost call deflection with DocCog’s robust fallback strategy.
ELEVATE ENTERPRISE AGENT PRODUCTIVITY BY 50%
AI-powered agent assist
Effortlessly manage customer interactions across chat, email, and voice with generative AI powered Inbox, featuring advanced tools like auto-response, ticket summarization, and coaching insights for faster, high-quality responses.
INDUSTRY-LEADING ACCURACY
Get things done
Increase customer satisfaction with faster resolution times and higher deflection. Engineered for scalability and accuracy, DAP uses scalable DynamicNLP™ and advanced multi-LLM generative AI models, including ChatGPT, GPT-3, and Jurassic-1, for superior outcomes.
50% FASTER TIME TO MARKET
Conversation designer
Effortlessly build AI chat and voice bots with Dynamic Conversation Designer, featuring a user-friendly interface, automated workflows, and dynamic chat suggestions powered by Generative AI.
20+ REAL-TIME ACTIONABLE INSIGHTS
Measure metrics that matter to your business
Enhance customer satisfaction with real-time, actionable conversational AI metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more.
Elevate your customer experience with Yellow.ai Dynamic Automation Platform
The future of enterprise customer experience
- Harness 2B+ conversations for an enhanced experience
- Deliver immediate, tailored support with industry leading accuracy
- Increase agent productivity through 90%+ deflection
- Deploy AI bots 2X faster and outpace competitors
- Benefit from a multi-LLM continuously learning AI system
See how much you could save
Yellow.ai is mobilized for scale on a global level, driving efficient, cost effective solutions that can drastically improve your ROI. Calculate what your savings could look like.
How leading airline Indigo boosts CSAT
to 87% with conversational AI automation
“At Indigo, we are highly focused on providing fast, efficient and a memorable experiences for our customers. Yellow.ai has helped us accelerate our AI automation journey enabled by Dynamic NLP where we can design conversational AI flows within minutes.”
500K+
user queries per quarter
Behind every great enterprise is Yellow.ai
Our smart AI agents can adapt and deep learn about any industry.
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
