By Use Cases
Boost customer satisfaction and slash operational costs by up to 60% with our cutting-edge Dynamic Automation Platform (DAP)
increase in agent productivity
savings in operational costs
increase in CSAT
90% CALL DEFLECTION WITH ZERO SETUP
Enhance agent productivity using Yellow.ai DocCog, a cognitive knowledge search engine for critical data extraction from various sources. Deploy DynamicNLPTM and OpenAI API (GPT-3) models for automating 1000+ routine queries and boost call deflection with DocCog’s robust fallback strategy.
ELEVATE ENTERPRISE AGENT PRODUCTIVITY BY 50%
AI-powered agent assist
Effortlessly manage customer interactions across chat, email, and voice with generative AI powered Inbox, featuring advanced tools like auto-response, ticket summarization, and coaching insights for faster, high-quality responses.
Get things done
Increase customer satisfaction with faster resolution times and higher deflection. Engineered for scalability and accuracy, DAP uses scalable DynamicNLP™ and advanced multi-LLM generative AI models, including ChatGPT, GPT-3, and Jurassic-1, for superior outcomes.
50% FASTER TIME TO MARKET
Effortlessly build AI chat and voice bots with Dynamic Conversation Designer, featuring a user-friendly interface, automated workflows, and dynamic chat suggestions powered by Generative AI.
20+ REAL-TIME ACTIONABLE INSIGHTS
Measure metrics that matter to your business
Enhance customer satisfaction with real-time, actionable conversational AI metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more.
The future of enterprise customer experience
Yellow.ai is mobilized for scale on a global level, driving efficient, cost effective solutions that can drastically improve your ROI. Calculate what your savings could look like.