Conversational AI for customer service that can slash your operational costs by 60%

Streamline support operations, accurately address customer inquiries across 35+ channels, and save on support costs with our cutting-edge unified customer service platform.

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90% automation within 30 days
40% increase in CSAT
50% increase in agent productivity
In-house LLM with <1% hallucination

Future-proof your investments now, and do more with less.

80%

self-served queries

50%

increase in agent productivity

60%

savings in operational costs

40%

increase in CSAT

90% TICKET DEFLECTION WITH AI

Address customer queries with industry leading accuracy

u003cspan style=u0022font-weight: 400;u0022u003eAutomate 1000+ routine queries and transfer only complex queries to live agents with context, to reduce ticket handling time by 35%.u003c/spanu003ernrnu003cspan style=u0022font-weight: 400;u0022u003ePowered by YellowG, an industry-first Generative AI-powered platform, our dynamic AI agents achieve less than 1% hallucination rates, and provide precise answers.u003c/spanu003e

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60% INCREASE IN CUSTOMER SATISFACTION

Shift from FAQ responses to handling dynamic scenarios

u003cspan style=u0022font-weight: 400;u0022u003eBy understanding the context of the user conversation, Orchestrator LLM, our in-house AI agent model, enables runtime decisions with goal-based conversations. Automate end-to-end workflows such as making a purchase, or rescheduling a booking allowing AI agents to take actions in real-time.u003c/spanu003e

BOOST AGENT PRODUCTIVITY BY 50%

Agent assist powered by latest innovations in AI

u003cspan style=u0022font-weight: 400;u0022u003eManage customer interactions across chat, email, and voice with generative AI powered Inbox, featuring advanced tools like auto-response, ticket summarization, and coaching insights for faster, high-quality responses. Leverage our Customer Data Platform (CDP) to get user insights and personalize conversations.u003c/spanu003e

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50% FASTER TIME TO MARKET

Accelerate time to value with Zero Setup bot deployment

u003cspan style=u0022font-weight: 400;u0022u003eCreate and deploy bots 2x faster with Yellow.ai’s Zero Setup, which requires no training or coding. Integrate easily with your tech stack such as your knowledge base, CRM and other applications to provide effective and accurate resolutions.u003c/spanu003e

20+ REAL-TIME ACTIONABLE INSIGHTS

Measure metrics that matter to your business

u003cspan style=u0022font-weight: 400;u0022u003eEnhance customer satisfaction with real-time, actionable metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more. u003c/spanu003e

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The future of enterprise customer experience

Harness 16B+ conversations annually for an enhanced experience
Deliver immediate, tailored support with industry leading accuracy
Deploy AI bots 2X faster and outpace competitors
Benefit from a secure and scalable multi-LLM platform

See how much you could save

Yellow.ai is mobilized for scale on a global level, driving efficient, cost effective solutions that can drastically improve your ROI. Calculate what your savings could look like.

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