By Use Cases
Our Dynamic Automation Platform (DAP) delivers 24/7 omnichannel self-service, personalized engagement, and AI-powered banking support agents.
reduction in support costs
increase in lead generation
Leverage the power of next-gen conversational AI to not only attract new customers but to also retain existing customers effortlessly, all of this while reducing operational costs.
Dynamic voice AI agents
Enable natural conversations with voice AI agents that understand the intent and provide personalized responses. Leverage voice AI agents for outbound marketing and inbound retail queries from customers.
Boost sales conversions
Sell more banking products and services like credit cards, insurance policies, and loans across 35+ channels. Drive 3X sales conversions with dynamic AI agents enabling eligibility checker, product comparison and easy onboarding.
Personalized offers and promotions
Increase bank leads by 25% with targeted campaigns using customer insights, demographics, historical data and preferences. Enhance brand loyalty and CLTV with curated offers.
Elevate customer satisfaction by 40% by seamlessly transferring conversations to banking support agents to provide instant resolutions and reduce wait times.
Empower support agents with canned suggestions to provide quicker resolutions
Summarize agent chats using AI to keep conversation log and track agent performance
Leverage AI-generated conversation insights to coach agents and improve performance
UnionBank of Philippines