Transform BFSI services with fast, secure, and scalable AI

Offer 24/7, instant banking customer service and personalize conversations across 35+ channels and 135+ languages with a human-like, secure AI-first platform.

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Boost your ROI with leading AI, trusted by 1300+ enterprises

90%

automation of financial queries

40%

increase in customer satisfaction

60%

reduction in operational costs

50%

boost in banking agent productivity

From instant setup to zero wait times: Drive service excellence in BFSI

Where AI efficiency meets human-like empathy: Achieve faster time to value with rapid setup, and resolve banking queries rapidly with <1% hallucinations.

Go live 2x faster with 150+ prebuilt templates and no-code AI

Deploy easy-to-use Generative AI-driven banking agents in seconds, without the need for coding or NLP training. Achieve high flexibility at 60% lower operational costs- Integrate AI agents with 100+ out-of-the-box CRM and billing systems.

Trim wait times with anytime, anywhere banking

Deliver round-the-clock customer service, beyond banking agent working hours across diverse channels. Handle FAQs related to interest rates, loan eligibility, opening bank accounts, updating policies, cancellations, and more.

Drive meaningful interactions on the fly with voice AI

Build customer connections with human-like conversations using voice AI agents capable of language switching and interruption handling. Handle scenarios with empathy like replacing or blocking cards, and responding to fraud alerts.

Gain unmatched confidence with enterprise-grade security

Our top priority is privacy and security of your data! That’s why Yellow.ai is ISO certified, HIPAA, SOC2, GDPR, and PDPA compliant – giving you peace of mind and the assurance that your data’s privacy and security are intact.

Role-based access control, single sign-on, OAuth, and SAML integration.
TLS 1.3 encryption in transit (TLS 1.2 supported for backward compatibility), AES 256 encryption at rest.
Pentests & vulnerability management on the code and platform levels; WAF, DDOS, IPS & IDS covered.

Enhance banking services with a perfect blend of AI+humans

Transfer complex queries to live banking agents with historical context via chat summaries. Enable auto-suggestions based on past queries, transactions, policy purchases, etc using AI Omnichannel Agent Inbox.