Say goodbye to poor CX with Orchestrator LLM

Introducing Orchestrator LLM: Contextual Conversations, Zero Training

Have meaningful customer conversations by adapting to changing context with our industry- first Generative AI powered agent model and improve CSAT by 60%

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Why choose Orchestrator LLM to redefine customer service?

Contextual responses, zero training

With zero training or complex setup, Orchestrator LLM accurately identifies multiple intents, retains context and directs users towards the primary goal of the conversation.

Boost customer engagement with human-like conversations

Orchestrator LLM retains the knowledge of past interactions to have human-like conversations that can adapt to changing customer context, improving CSAT by 60%

Achieve high operational excellence

Cut support costs by 60%, by integrating with existing tech stack, and achieve up to 90% automation in handling queries.

Orchestrator LLM architecture

Refine customer interactions, no training required

No more training bots with utterances and intents. Orchestrator LLM understands the whole customer conversation, retains context and drives towards the main goal of a customer’s query.

Recognizes multiple intents, decides which conversational flow or tool needs to be triggered.
Integrates with Yellow.ai’s customer data platform to deliver contextual responses

Seamless context switching for dynamic conversations

Unlike a normal FAQ bot that simply answers queries, Orchestrator LLM has a memory window which retains the knowledge of past interactions to loop back to the original query, enabling more wholesome and human-like conversations

Manages shifts in conversation easily by switching context and engages in small talk, without losing sight of the original goal of the conversation
Ensures an uninterrupted user experience, improving CSAT by 60%