Revolutionize retail experiences with dynamic AI agents

Achieve up to 60% cost savings using our industry leading, multilingual Dynamic Automation Platform (DAP). Deliver 24/7 support to your shoppers while providing instant responses to their inquiries via their preferred channels.

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Maximize retail growth with delightful customer experiences powered by Dynamic AI agents

80%

queries self-served

increase in sales conversions

24/7 instant self-serve

Drastically reduce support expenses with Yellow.ai’s Conversational Service Cloud (CSC), deflecting up to 80% of repetitive customer inquiries. Empower customers with 24/7 instant self-serve options on text and voice channels for efficient query resolution and optimized operational costs.

Dynamic voice AI agent

Natural, human-like interactions through Voice AI Agents that understand intent and retail phrases, delivering personalized responses. Utilize Voice AI for both outbound marketing and handling inbound customer inquiries.

Product tracking

Provide your customers a connected retail experience with real-time updates on product delivery status. Integrate seamlessly with existing CRM systems to keep your customers in the loop at all times.

Product availability

Dynamic AI agents connect seamlessly with ERP systems to provide real-time product availability to customers. In case of non-availability, customers can opt-in for ‘back in stock’ notifications.

Go live 2X faster with pre-built templates

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Explore collections

Anytime anywhere shopping

Customers can view products, check product availability, compare products, place order, track order status, initiate exchange/refund and also provide product feedback without involving a human agent.

Product catalog

Integrate with ecommerce platforms to showcase digital shopfront on multiple channels

Easy payments

Dynamic AI agents seamlessly connect with payment platforms to provide effortless checkout.

Virtual shopping assistants

Recommend products, complementary items and discounts with AI bots.

Personalized shopper engagement

Generate more leads with outbound and inbound marketing campaigns based on customer insights and drive sales conversions with nudges, upselling and cross-selling based on historical data and preferences. Boost brand loyalty with curated offers and membership programs for high frequency shoppers.

Templates powered by generative AI

Just input tonality, context and user segment to get AI generated marketing templates.

AI generated workflows

Generate end-to-end campaign workflows powered by AI.

Personalized promotions

Leverage Customer Data Platform to run hyper targeted campaigns based on user insights.

AI-enabled support agents

For complex queries requiring human intervention, the conversation can be seamlessly transferred to support agents. The support agents are aided by AI to provide accurate resolutions and drive customer satisfaction.