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Revolutionize retail experiences with dynamic AI agents
Achieve up to 60% cost savings using our industry leading, multilingual Dynamic Automation Platform (DAP). Deliver 24/7 support to your shoppers while providing instant responses to their inquiries via their preferred channels.
Maximize retail growth with delightful customer experiences powered by Dynamic AI agents
80%
queries self-served
3X
increase in sales conversions
24/7 instant self-serve
Drastically reduce support expenses with Yellow.ai’s Conversational Service Cloud (CSC), deflecting up to 80% of repetitive customer inquiries. Empower customers with 24/7 instant self-serve options on text and voice channels for efficient query resolution and optimized operational costs.
Dynamic voice AI agent
Natural, human-like interactions through Voice AI Agents that understand intent and retail phrases, delivering personalized responses. Utilize Voice AI for both outbound marketing and handling inbound customer inquiries.
Product tracking
Provide your customers a connected retail experience with real-time updates on product delivery status. Integrate seamlessly with existing CRM systems to keep your customers in the loop at all times.
Product availability
Dynamic AI agents connect seamlessly with ERP systems to provide real-time product availability to customers. In case of non-availability, customers can opt-in for ‘back in stock’ notifications.
Go live 2X faster with pre-built templates
Anytime anywhere shopping
Customers can view products, check product availability, compare products, place order, track order status, initiate exchange/refund and also provide product feedback without involving a human agent.
Product catalog
Integrate with ecommerce platforms to showcase digital shopfront on multiple channels
Easy payments
Dynamic AI agents seamlessly connect with payment platforms to provide effortless checkout.
Virtual shopping assistants
Recommend products, complementary items and discounts with AI bots.
Personalized shopper engagement
Generate more leads with outbound and inbound marketing campaigns based on customer insights and drive sales conversions with nudges, upselling and cross-selling based on historical data and preferences. Boost brand loyalty with curated offers and membership programs for high frequency shoppers.
Templates powered by generative AI
Just input tonality, context and user segment to get AI generated marketing templates.
AI generated workflows
Generate end-to-end campaign workflows powered by AI.
Personalized promotions
Leverage Customer Data Platform to run hyper targeted campaigns based on user insights.
AI-enabled support agents
For complex queries requiring human intervention, the conversation can be seamlessly transferred to support agents. The support agents are aided by AI to provide accurate resolutions and drive customer satisfaction.
AI-powered suggestions
Empower support agents with canned suggestions to provide quicker resolutions
AI summarizer
Summarize agent chats using AI to keep conversation log and track agent performance
Performance insights
Leverage AI-generated conversation insights to coach agents and improve performance
Let Yellow.ai be the driving force behind your
business success
Sephora
“Based on an initial list of what was important to the customers, we started with the MVP that had a series of options. By leveraging data points received from adopting the conversational AI chatbots, it underwent iterations and helped us reduce steps in the customer journey to connect with the beauty advisors.”
>$360K
Avg incremental revenue per year
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