By Use Cases
Deliver superior customer service at restaurants and food establishments and improve CSAT by 40% by leveraging the power of Generative AI.
queries self- served
increase in sales conversions
Utilize the transformative power of advanced conversational AI to effortlessly draw in new customers and maintain a loyal patron base, all while significantly reducing operational costs.
Track orders and their status on a wide variety of text ( SMS, Whatsapp and more) and voice channels. Integrate seamlessly with existing CRM/ERP platforms to provide customers with real-time updates.
With voice AI agents that understand context and display empathy, you can power human-like conversations with customers.
Manage payments, suggest add-ons, furnish special order requests at the time of payment and send referral coupons to encourage repeat purchases.
Deliver frictionless support in 35 + channels across 135+ languages and provide personalized solutions with our Conversational Service Cloud (CSC).Seamlessly transfer any unresolved complex queries to live agents with historic context.
Book tables, display menu, recommend specials and nudge users to place an order
Enable customers to choose restaurants to dine or order from based on location
Manage complex queries related to orders, payments, cancellations.
Use Dynamic AI agents trained on industry specific multi-LLMs (Large Language Models) to engage with customers from the moment they place an order or request a booking. With Yellow.ai’s Conversational Commerce Cloud (CCC, drive faster time to value with Generative AI-powered marketing templates and end-to-end campaign workflows. Get real-time insights from our Customer Data Platform (CDP) to ensure personalized interactions and drive revenue growth.
Create dashboards to get real-time insights into marketing campaigns
Generate campaign workflows instantly to promote discounts and run loyalty programs.
Leverage Customer Data Platform to run hyper-targeted campaigns to get more visits and orders.