Enterprise-grade Conversational AI Platform

Recognized in Gartner Magic Quadrant For Delighted Customers and Happier Employees Offering Resolution Focused Automation Unlocking Business Potential at Scale Delivering the Best of AI+Human

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Transform your customer experience

Automate conversations on 35+ channels across voice and text and serve customers 24×7 with our Dynamic AI Agents.

Streamline Customer Support

Boost Customer Engagement

Drive Conversational Commerce

Optimize your employee experience

Delight your employees with self-serve automation that provides personalized conversations. Let our Dynamic AI Agents take care of scheduling meetings, applying for tax returns, leaves, reimbursements and talent development.

Enhance your HR workflow

Optimize your ITSM

Combine the power of human + AI to deliver a truly exceptional experience

Conversation studio

Build emotionally intelligent assistants

Our low-code platform understands users’ intent and responds with empathy, even with less training data.

Live agent transfers

Perfect blend of Human + AI in action

Our platform assists human agents to perform quickly and accurately through automated responses, enabling engaging conversations.

Campaign management

Increase revenue and conversions

Map user journeys faster and reach out to customers and employees at the right time with Engage.

Smart analytics

Enhance business strategy with data insights

With analytics dashboard, extract business insights, understand user sentiments and make better decisions.

Be where conversations happen.
Be omni-channel.

Text

Automate on 35+ channels – website, app, WhatsApp, Apple Business Chat, messaging, email and more.

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Voice

Build inbound and outbound voice automation workflows across IVR, Alexa, Google Assistant and more.

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100+ plug and play integrations