“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.”
IT Operations Manager, Randstad USA
“The ease of using Yellow.ai’s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Costs for operating, and catering to clients using the chatbot have gone down by 51%.”
Joanna J Perez
AVP – Self-service Channels and Bots Head, UnionBank of Philippines
“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher.”
National Head of Customer Service, Sony India
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