July 30, 2021
Envision by Yellow.ai is a one-of-its-kind content property with technology at the center of it all. The objective of this property is to envision the future of technology and its role in revolutionizing experiences. We aim to bring together luminaries, thought leaders, influencers, and industry experts under one roof to share their unbiased opinions in this purely educational series of events.
Meet our leaders and subject matter experts on the new product announcements this quarter and see how these capabilities can transform your business. Come join the panel discussions and interactive product demos with Conversational AI industry experts.
Missed the live session?
It is becoming increasingly important for businesses to provide personalized, connected and intuitive experiences for their consumers and employees across a wide range of potential touchpoints. Rashid Khan, Chief Product Officer of Yellow.ai, walks us through the importance of Total Messaging Channels (TMCs) emerging as a significant strategic method for providing superior customer and employee experience.
Using data from billions of conversations, we’ve been able to create pre-built Dynamic AI agents for industries such as automotive, retail and human resources. You can now select pre-built templates from the world’s largest marketplace for enterprise-ready AI agents and Ai agent components as well as configure them according to your requirements
Watch the insightful customer panel with Sejal Parikh, MD, Accenture. Says Ms Parikh, “The HR function has changed in the last decade. There has been a complete shift to talent management with a focus on talent attraction, talent engagement and more. Conversational AI is helping reduce the repetitive queries that we deal with. AI can help improve employee engagement and also save up to 40% of an HR personnel’s time.”
Watch the demo by our Voice Product lead, showcasing intelligent voice bot conversations that highlight the Dynamic AI agent’s ability to empathize, understand, reroute and complete journeys in multiple languages, tonalities and accent.
Discover how Inbox with its newly launched features can boost agent productivity by up to 30% and improve CSAT by up to 40%. The new features will augment the benefits of Inbox for its users.
We have realized how important it is for brands to deliver an omni-channel customer experience that’s consistent and delivers a holistic customer experience throughout the customer lifecycle, from acquisition through transaction, to retention and growth. In this hands-on session, learn about the new capabilities and how you can build a cohesive marketing strategy with 360-degree Engage.
If you are a developer, you must watch the Studio updates. Our Product Lead showcases how to enhance Conversational Design seamlessly with Bot Studio.
Metaverse is a digital environment where one can interact with digital objects as well as other digital humans in an interface that mimics the real world. In today’s digital-first world, a significant part of the global population is already operating and experiencing life in the metaverse in one form or the other. Some say, this is a new dawn for digital innovations, while others believe it to be just an extension of existing digital spaces.
Join us as we explore, along with our esteemed panelists if Metaverse will really be instrumental in shaping our lives; from being buyers to enablers, or is it just a fad?
Missed the live session?
The internet is full of mixed opinions on whether Metaverse can really change how we experience life in and outside of the digital space. In this session, we discuss how the elements of Metaverse are redefining experiences for digital humans and in turn, shaping interactions of the future.
Big tech experts predict the metaverse to become the successor to mobile, making customer service virtual-first. This fuels the need for Conversational AI. In this session, our co-founder would explore the role of conversational AI in shaping user experiences in the metaverse.
A new-age virtual world needs its own economy and currency to operate! In this session, we deep dive into NFTs, digital currencies, regulations, policies and their effect on businesses.
64% industry experts say that gaming has the highest potential to benefit from VR. People will edit, add to scenarios and extend games in meta besides playing to earn and socialize. How can businesses leverage gaming in meta?
One of the key pillars of differentiation for metaverse is digital avatars. And creating digital humans, scenarios and experiences will rely on AI. In this expert session, hear from Sanjay Ghare – MD & CEO of Vervotech as he explores the intricacies of AI in Metaverse and what they will mean for businesses.
Metaverse has the potential of creating many new opportunities; from experience to space designers besides being a remote workplace of the modern world. We engage in a discussion to see what will be the future of work in Metaverse.
1hr 15 minutes
Riyaz is Senior Executive Vice President at Edelweiss and currently heads the tech and operations function at Edelweiss Wealth Management. He comes with over 25 years work experience in finance. He helped build the first equity and personal finance web properties in India and has played a key role in defining and delivering the overall technology architecture and strategy at Edelweiss Wealth Management.
Kane Simms is one of the world’s premier voice strategists, working with top brands on conversational AI and digital transformation initiatives. He’s the founder of AI consultancy and leading podcast, VUX World, is a Harvard Business Review-published thought-leader, voted in the top 10 voice AI influencers by Voicebot ai. He’s a speaker, a conversation design trainer and one of the voice AI industry’s most well-known personalities.
Global Lead – Voice Bots
Experience a short live platform demo, and explore how easy it is to get started with yellow ai no-code platform.
Co-founder & CEO
Director – Partner Technology
Chief Manager Business Operations
VP of IT
VP of IT
3hrs 3 minutes
Kannan comes with over 15 years of experience in leadership roles at companies such as Groupon, Shell, and several others. Learn how his team at Zalora is planning to take on the shopping spike this holiday season by fine-tuning their digital customer engagement strategy.
Chief Digital Officer
Global Marketing Leader
Chief Growth Officer
With over 5 years of experience, Ekta has worked with popular brands such as Facebook, Zomato, Uber, and Deloitte. Unlock the key to leveraging Instagram as a marketing channel to better the retail experience for your customers.
Head of Digital, Marketing & CRM, S.E.A.
Director, Head of Customer Experience
Whether you’re a brand founder, CEO, CIO, product manager, growth marketer, Customer Support Head, or any other key decision maker – we can guarantee you’ll have priceless insights to take home, and much more you can act upon
Learn from industry experts
Learn directly from industry experts on Future Proofing Brands with Conversational CX: how it’ll impact brands and customers and how you can leverage it to drive conversions, impact and offer a differentiated value proposition to break through the clutter of the festive season.
Kick-Start your CX Automation Journey
Not sure where to start? Learn how to engage customers with an AI-powered digital assistant that captivates users, delivers actionable insights and drives conversions. Take home practical, do-able tips that’ll give you a great launchpad to kick off your CX automation journey.
Take home actionable tips
You’ll learn how to integrate Conversational CX into your brand strategy, and see results right from the get-go. Our experts will answer everything you’ve wanted to know!