Envision by Yellow.ai is a one-of-its-kind content property with technology at the center of it all. The objective of this property is to envision the future of technology and its role in revolutionizing experiences. We aim to bring together luminaries, thought leaders, influencers, and industry experts under one roof to share their unbiased opinions in this purely educational series of events.

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Sneak-peek into Envisions!

Envision the Future of Business Interactions

Explore the latest technologies, innovations and trends that will drive business interactions in 2023 and beyond!

On-Demand Video


How is AI future-proofing business interactions of today?

As consumers continue to adopt new technologies and shopping habits at record speeds, brands must constantly adapt in order to stay relevant. Join our CEO, Raghu Ravinutala for an insightful keynote session where he shares how you can be future-ready by leveraging AI to create dynamic brand interactions.

46 MIN


Do chatbots really work? Decoding the business impact

Are you an executive trying to decide whether to deploy a chatbot to automate user interactions? Do you feel caught between the AI hype and the fear that bots might not treat your customers right? In this session we’ll share some real-word examples to help you decode the business impact of AI-powered chatbots.

40 MIN


Conversational AI Goes on Offense

The first wave of Conversational AI deployments largely began from a defensive position of deflecting customers from the call center with bots, but often at the expense of the customer experience. Join us as Opus Research Analyst, Scott Baker and Yellow.ai experts explore how enterprises can implement Conversational AI to not only automate processes, but also win customer trust and improve both CX and EX in the process.

29 MIN


Transforming business interactions at scale

Yellow.ai is on the leading edge of innovation where we are launching interesting platform, feature upgrades and so much more. Join us for this exciting session where our CPO, Rashid Khan, explains how our recent path-breaking technology innovations can redefine the future of business interactions and set you up for success.

24 MIN


Google’s answer to personalized conversations: take a step closer to your customers

When consumers need a business, they look to Google first. Today leading businesses aren’t just being found on search – they’re engaging the moment they’re discovered. Join this session to hear about what makes Google Business Messages such a useful communication tool, and how leading brands have used this channel to delight consumers and drive results.

29 MIN

Chapter 01
The Future of Voice AI

1hr 15 minutes

Join 10+ industry experts and 5 intriguing sessions in a quest to find out if voice AI really is the future of businesses or just another hype!

Keynote: Will Voice AI Make or Break Your CX?

Riyaz Ladiwala
Senior EVP &
Head of Technology & Operations

Riyaz is Senior Executive Vice President at Edelweiss and currently heads the tech and operations function at Edelweiss Wealth Management. He comes with over 25 years work experience in finance. He helped build the first equity and personal finance web properties in India and has played a key role in defining and delivering the overall technology architecture and strategy at Edelweiss Wealth Management.

Expert Opinion: The Role of AI in Digital Transformation

Kane Simms
Founder, VUX World | Speaker and host

Kane Simms is one of the world’s premier voice strategists, working with top brands on conversational AI and digital transformation initiatives. He’s the founder of AI consultancy and leading podcast, VUX World, is a Harvard Business Review-published thought-leader, voted in the top 10 voice AI influencers by Voicebot ai. He’s a speaker, a conversation design trainer and one of the voice AI industry’s most well-known personalities.

Case study

Arjun S


Varun Vijaygha

Global Lead – Voice Bots

Platform Demo

Experience a short live platform demo, and explore how easy it is to get started with yellow ai no-code platform.

Roundtable Discussion: Is Voice AI the Future or A Fad?

Sridhar Subbaraman

Co-founder & CEO

Sudhir Rao

Director – Partner Technology

Bradley Metrock


Neha Verlekar

Chief Manager Business Operations

Ashish Chauhan

VP of IT

Pethachi Pichappan

VP of IT

Chapter 02
The Future of Retail & E-commerce

3hrs 3 minutes

Watch 4 sessions where industry leaders explore new challenges and growth opportunities for retailers and ecommerce players, with CX as a key differentiator to capture market share.

Keynote: How Zalora is preparing itself to stay ahead of the game this virtual shopping season

Kannan Rajaratnam
Regional Director of Payments &
Customer Operations

Kannan comes with over 15 years of experience in leadership roles at companies such as Groupon, Shell, and several others. Learn how his team at Zalora is planning to take on the shopping spike this holiday season by fine-tuning their digital customer engagement strategy.

Virtual Coffee table

How AI is transforming the retail space amidst a pandemic

  • What leaders in the retail space have to say about AI-led digital transformation
  • From physical to digital – Leaders talk about 10 ways conversational AI is transforming the retail space.
  • Conversational AI enables increase in revenue for retail – Myth or fact?
  • Thanksgiving, Black Friday, Christmas, New Year, singles day – Preparing your business for the virtual shopping season
  • Conversational AI for retail – The future or a hype?
Sanjay Kumar Tripathi

Chief Digital Officer

Pranshu Rastogi

CX Head

Dominos logo
Prakash K. Mohapatra

Global Marketing Leader

Kartikeya Singh

Director, IT

Vach Pillutla


Nitin Agarwal


Neil Barman

Chief Growth Officer

Expert Session: Generate more business with Instagram Messaging

Ekta Agarwal
Strategic Product Partnership

With over 5 years of experience, Ekta has worked with popular brands such as Facebook, Zomato, Uber, and Deloitte. Unlock the key to leveraging Instagram as a marketing channel to better the retail experience for your customers.

Case Study

Justin Joseph

Head of Digital, Marketing & CRM, S.E.A.

Maneesha Bhusal

Director, Head of Customer Experience

What you will learn from Envision – The Future of Retail
and E-commerce?

Whether you’re a brand founder, CEO, CIO, product manager, growth marketer, Customer Support Head, or any other key decision maker – we can guarantee you’ll have priceless insights to take home, and much more you can act upon

Learn from industry experts

Learn directly from industry experts on Future Proofing Brands with Conversational CX: how it’ll impact brands and customers and how you can leverage it to drive conversions, impact and offer a differentiated value proposition to break through the clutter of the festive season.

Kick-Start your CX Automation Journey

Not sure where to start? Learn how to engage customers with an AI-powered digital assistant that captivates users, delivers actionable insights and drives conversions. Take home practical, do-able tips that’ll give you a great launchpad to kick off your CX automation journey.

Take home actionable tips

You’ll learn how to integrate Conversational CX into your brand strategy, and see results right from the get-go. Our experts will answer everything you’ve wanted to know!