By Use Cases
By Industry
CHAPTER 2
Envision the Future of Retail & E-commerce
Watch 4 sessions where industry leaders explore new challenges and growth opportunities for retailers and ecommerce players, with CX as a key differentiator to capture market share.
On-Demand Sessions
Explore new challenges and growth opportunities for retailers and ecommerce players
Keynote
How Zalora is preparing itself to stay ahead of the game this virtual shopping season
Kannan Rajaratnam
Regional Director of Payments &Customer Operations
Kannan comes with over 15 years of experience in leadership roles at companies such as Groupon, Shell, and several others. Learn how his team at Zalora is planning to take on the shopping spike this holiday season by fine-tuning their digital customer engagement strategy.
Virtual Coffee table
How AI is transforming the retail space amidst a pandemic
- What leaders in the retail space have to say about AI-led digital transformation
- From physical to digital – Leaders talk about 10 ways conversational AI is transforming the retail space.
- Conversational AI enables increase in revenue for retail – Myth or fact?
- Thanksgiving, Black Friday, Christmas, New Year, singles day – Preparing your business for the virtual shopping season
- Conversational AI for retail – The future or a hype?
Expert Session
Generate more business with Instagram Messaging
Ekta Agarwal
Strategic Product Partnership
With over 5 years of experience, Ekta has worked with popular brands such as Facebook, Zomato, Uber, and Deloitte. Unlock the key to leveraging Instagram as a marketing channel to better the retail experience for your customers.
Case Study
Justin Joseph
Head of Digital, Marketing & CRM, S.E.A.,
Landmark group
Maneesha Bhusal
Director, Head of Customer Experience,
JD.ID
Past Chapters
Chapter 05
Envision the Future of Generative AI for Enterprises
Leverage the potential of Generative AI to automate repetitive tasks, drive innovation, personalize customer experiences and boost efficiency!
4 Hrs 10 mins
Chapter 04
Envision the Future of Business Interactions
Explore the latest technologies, innovations and trends that will drive business interactions in 2023 and beyond!
1hr 15 minutes
Chapter 03
Envision the Future of Businesses in Metaverse
Watch our esteemed panelists explore if Metaverse will really be instrumental in shaping our lives; from being buyers to enablers, or is it just a fad?
2hrs 41 minutes
CHAPTER 01
Envision the Future of Voice AI
Join 10+ industry experts and 5 intriguing sessions in a quest to find out if voice AI really is the future of businesses or just another hype!
1hr 15 minutes
Special Edition
Envision: Next in Tech
Hear from our leaders and subject matter experts on the new product announcements this quarter and see how these capabilities can transform your business.
3hrs 36 minutes
Missed Past Envision Events?
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