Envision the Future of Business Interactions

Explore the latest technologies, innovations and trends that will drive business interactions in 2023 and beyond!

Virtual

11 October, 2022

18:30 IST | 09:00 ET | 14:00 BST | 17:00 GST

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Why Attend Envision

Digital disruptions continue to transform the way businesses operate. The emergence of social media and messenger platforms, along with the adoption of AI and cloud services, has created a dynamic and connected ecosystem that’s rapidly changing how businesses interact with their customers, employees, partners and stakeholders today.

Join us for this exclusive event where leading experts share the secret sauce to remaining competitive in the new digital landscape and explore how emerging technologies can change the way businesses interact in the future.

Agenda

18:30 – 18:35

Event introduction

Host

Kruti Khandelwal

Associate Director – Marketing, Yellow.ai

18:35 – 19:10

How is AI future-proofing business interactions of today?

As consumers continue to adopt new technologies and shopping habits at record speeds, brands must constantly adapt in order to stay relevant. Join our CEO, Raghu Ravinutala for an insightful keynote session where he shares how you can be future-ready by leveraging AI to create dynamic brand interactions.
Keynote & Panel Moderator

Raghu Ravinutala

Chief Executive Officer, Yellow.ai

Panelists

Millie Gillon

Board Member, iPiD

Dr. Rami Shaheen

Member- Board of Advisors, IAIDL

19:10 – 19:40

Do chatbots really work? Decoding the business impact

Are you an executive trying to decide whether to deploy a chatbot to automate user interactions? Do you feel caught between the AI hype and the fear that bots might not treat your customers right? In this session we’ll share some real-word examples to help you decode the business impact of AI-powered chatbots.
Moderator

Shekar Murthy,

Chief Customer Officer, Yellow.ai

Speakers

Eric Hansen

CIO, Waste Connections

Sudhir Peethambaran

Sudhir Peethambaran

GM – Customer Experience, Hyundai Motor India

19:40 – 20:10

Conversational AI Goes on Offense

The first wave of Conversational AI deployments largely began from a defensive position of deflecting customers from the call center with bots, but often at the expense of the customer experience. Join us as Opus Research Analyst, Scott Baker and Yellow.ai experts explore how enterprises can implement Conversational AI to not only automate processes, but also win customer trust and improve both CX and EX in the process.
Moderator

Tara Shankar

VP, Product Marketing, Yellow.ai

Speaker

Scott Baker

Analyst, Opus Research

20:10 – 20:50

Transforming business interactions at scale

Yellow.ai is on the leading edge of innovation where we are launching interesting platform, feature upgrades and so much more. Join us for this exciting session where our CPO, Rashid Khan, explains how our recent path-breaking technology innovations can redefine the future of business interactions and set you up for success.
Panelists

Rashid Khan

Chief Product Officer, Yellow.ai

Surbhi Agarwal

SVP – Global Marketing, Yellow.ai

20:50 – 21:20

Google’s answer to personalized conversations: take a step closer to your customers

When consumers need a business, they look to Google first. Today leading businesses aren’t just being found on search – they’re engaging the moment they’re discovered. Join this session to hear about what makes Google Business Messages such a useful communication tool, and how leading brands have used this channel to delight consumers and drive results.
Moderator

Ganesh Srinivasan

Director – Product Marketing, Yellow.ai

Speakers

Phani Yedavalli

VP Product Partnerships, Yellow.ai

Ashish Mithal

Business Communications Partnership, Google

Past Speakers

Yonatan Raz-Fridman

Founder & CEO

Linkedin
Tom Simpson

SVP – APAC

Linkedin
Sanjay Ghare

Founder & CEO

Linkedin
Snehaal Dhruv

CoFounder & CEO

Linkedin
Yessie Klein

Founder

Linkedin
Avnish Sabharwal

MD – Ventures & Open Innovation

Linkedin
Purvi Bajaj

Manager Systems Engineering

Linkedin
Ben Fairbanks

CEO & Co-Founder

Linkedin
Wan Wei Soh

Head of Ecosystem

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Zhanna Manzyk

Lead of Operations UAE

Linkedin

Envision Rewind

With 10,000+ registrations

25+ speakers

2,500+ downloads

The past three chapters of Envision have been a huge success. Envision by Yellow.ai is a one-of-its-kind content property with technology at the center of it all. If you missed the previous chapters, enjoy them on-demand now!

Future-Ready Brands That Attended Envision

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