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Beyond conversations: Exploring the frontier of retail with generative AI

The future of retail is here, and it’s powered by generative AI and conversational interfaces. Discover how to harness their potential and revolutionize customer experiences for a hyper-personalized, cost-effective, and customer-centric retail future. Join us to explore new possibilities for driving growth in retail while significantly reducing operational costs with a generative AI-powered platform.

Speakers at Frontier of Retail with Generative AI webinar by Yellow.ai - Vineeth Vipin - Head of Digital Marketing, Lulu Group; Rashid Khan, Co-founder & CPO, Yellow.ai; Rahul Yadav, Business Head EMEA, Yellow.ai

Redefining customer interactions for modern retail

Retail is more competitive than ever, with digital shopping presenting new challenges–from increased customer expectations to the need for more efficient operations. But generative AI can help retailers overcome these issues by streamlining processes, improving customer engagement, and boosting conversions.

Witness the power of Yellow.ai’s Conversational Service Cloud (CSC) that empowers customers with 24/7 instant self-serve options across text and voice channels for efficient query resolution and optimized operational costs. Tune in for the latest trends in retail innovation and learn how to leverage AI to maximize retail growth. 

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What’s in it for you?


Generative AI and Retail: Transforming Commerce as We Know It

This session will explore emerging trends and technologies in the Generative AI space that are likely to shape the future of the retail industry, including chatbots, voice assistants, and virtual assistants. Our AI experts will also discuss how Yellow.ai is pioneering in revolutionizing customer experiences in retail. This session could cover the advantages of using conversational AI in the retail industry, including improved customer engagement, personalized shopping experiences, and increased efficiency.

Real-world Use Cases

Exploring the Possibilities of Conversational AI in Retail: Real-world Use Cases

This session would explore specific examples of how retailers have successfully implemented conversational AI solutions to streamline their operations, improve customer support, and boost sales.

Fireside Chat:

A Glimpse into the Future of Retail

Get ready for a fascinating discussion with AI experts on the future of conversational AI in business and discover the role of conversational AI in creating hyper-personalized customer experiences to help enterprises boost customer loyalty, drive business growth, and enhance operational efficiency. By meeting customers’ expectations with conversational AI, companies can position themselves for long-term success.

Q&A Session

Shaping the Future of Retail

Wrapping up the webinar with an engaging Q&A session where the audience can ask questions about the implementation of conversational and generative AI in their enterprises, about the challenges, how to start automating operational tasks, etc., to achieve business growth.



Vineeth Vipin

Head of Digital Marketing at Lulu Group

Rashid Khan

Co-founder & Chief Product Officer at Yellow.ai

Rahul Yadav

Business Head EMEA at Yellow.ai

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