for Enterprise Conversational AI Platforms!
We are proud to be named a Challenger in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms. This recognition is a testament to our commitment to innovation, customer satisfaction, and market growth.
Yellow.ai’s enterprise-grade, no-code platform is built on a powerful and flexible AI engine that can be customized to fit any business use case; yes, we are truly industry agnostic. Our platform provides businesses with the conversational AI tools that enable them to create and manage chatbots, voice assistants, and other AI-powered solutions that drive business outcomes. Test, deploy, and manage conversational AI solutions that deliver real results at scale.
Our platform uses advanced natural language processing (NLP) and machine learning (ML) algorithms to automate repetitive tasks and processes, freeing up your team to focus on higher-value activities. This in return reduces operational costs by 60%, increases efficiency, and improves customer experiences. Yellow.ai’s proprietary NLP engine – DynamicNLP™ can help enterprises go live in minutes rather than months; with more than 97% accuracy on Day 1.
At Yellow.ai, we pride ourselves on providing exceptional customer support. With Yellow.ai, you can deliver real-time, multilingual support to global customers 24/7, 365 days in more than 35+ channels seamlessly. Our multi-LLM (large language models) are continuously trained on billions of conversations for scalability, speed, and accuracy- transforming your customer experience instantly.
Yellow.ai’s platform is built to meet the highest security standards and compliance requirements, ensuring that your data is always safe and secure. ISO, HIPAA, SOC2 and GDPR certified platforms – ensuring privacy, security and compliance is our top priority.
Yellow.ai’s platform enables businesses to create personalized and context-aware conversations with their customers. Our AI engine can understand customer intent, preferences, and behavior, and tailor responses accordingly. This helps improve engagement, retention, and loyalty.
Our platform seamlessly integrates with your existing systems and workflows, making it easy to get started and scale your conversational AI initiatives.With 100+ integrations and with 150+ pre-built marketplace templates; you can go-live and to market 2X faster.
Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, Bern Elliot, Gabriele Rigon, 6 March 2023.
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Disclaimer – This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Yellow.ai