How Virtual Assistants on WhatsApp are Redefining Brand Conversations

Raghu Ravinutala

Co-Founder & CEO, Yellow.ai

Anubhav Soni

Strategic Partnerships, WhatsApp Inc.

Tejeswi Sreekantan

Strategic Partnerships, WhatsApp Inc.

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What will you learn?

Personalized customer interactions: The new normal in CX

The majority of customers today are looking to communicate in real-time with brands. They also expect companies to understand their needs and expectations and cater accordingly.

Leveraging the WhatsApp API for communication

The WhatsApp Business API allows you to seamlessly connect with customers at scale in a simple, secure, and reliable way.

Virtual assistants on WhatsApp

WhatsApp chatbots are quickly becoming popular among businesses. With powerful 2-way communication, customers can connect with businesses like never before.

About Speakers

Raghu Ravinutala

Co-Founder & CEO, Yellow.ai

Raghu Ravinutala is the CEO and Co-Founder of Yellow Messenger, a conversational AI company enabling enterprises to automate their core business processes and maintain business continuity. He is an alumni of NIT Warangal where he completed his B-Tech in the year 2000. Ever since then, Raghu has been working in the field of technology both in the bay area and India. and US, she holds firmly to the notion that there is a solution to every customer problem, regardless of circumstances, capabilities or budget.

Anubhav Soni

Strategic Partnerships, WhatsApp Inc.

Anubhav comes with over 11 years of experience in strategy and planning. He has been in leadership roles across companies such as JUUL Labs, Zomato etc.and US, she holds firmly to the notion that there is a solution to every customer problem, regardless of circumstances, capabilities or budget.

Renisha Rower

Strategic Partnerships, WhatsApp Inc.

Renisha has 10+ years of experience in the telecom and messaging industry with a focus on Product Strategy and Product Marketing. She is well-versed in strategy & planning, product management, product marketing, and program and project management.and US, she holds firmly to the notion that there is a solution to every customer problem, regardless of circumstances, capabilities or budget.

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