How Virtual Assistants on WhatsApp are Redefining Brand Conversations

Raghu Ravinutala

Co-Founder & CEO,

Anubhav Soni

Strategic Partnerships, WhatsApp Inc.

Renisha Rower

Strategic Partnerships WhatsApp Inc.

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What will you learn?


Personalized customer interactions: The new normal in CX

The majority of customers today are looking to communicate in real-time with brands. They also expect companies to understand their needs and expectations and cater accordingly.


Leveraging the WhatsApp API for communication

The WhatsApp Business API allows you to seamlessly connect with customers at scale in a simple, secure, and reliable way.


Virtual assistants on WhatsApp

WhatsApp chatbots are quickly becoming popular among businesses. With powerful 2-way communication, customers can connect with businesses like never before.

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