Yellow.ai has been awarded as the Best Stand-alone Global Conversational AI Company & Best Provider For Retail/Ecommerce Companies in Remend 2023 AI Self-Service Automation Report and Buyer’s Guide.
With numerous AI solutions available in the market for enterprise automation, it’s difficult to choose one that fits a business’s needs. Remend’s report compares 70 conversational and generative AI service providers that provide both AI voice and AI digital self-service solutions.
Leading the industry with our acclaimed Conversational AI Platform
The Remend 2023 AI Self-Service Automation Report and Buyer’s Guide covers the increasing adoption and positive influence of AI assistants that are becoming more widely adopted in enterprises due to ongoing advancements in AI technology.
With deepest gratitude, we’re proud to announce that Yellow.ai stood in more than one category:
- Best Stand-alone Global Conversational AI Company
- Best Provider For Retail/Ecommerce Companies
- #2 Enterprise Conversational AI
- #2 Conversational AI Provider for SMB
- #3 Conversational AI Provider for Mid-market
What makes Yellow.ai a leading performer?
- Renowned leadership: Strong global player with generative AI voice and chat capabilities for enterprise organizations, particularly in retail.
- Redefined customer support: With the multilingual Dynamic Automation Platform (DAP) and intuitive Conversational Service Cloud, Yellow.ai delivers human-like customer experiences at every touch point.
- Product innovation: YellowG enables rapid AI bot deployment with zero coding, no NLP training, and runtime workflows to speed up automation and reduce costs.
- Omnichannel prowess: Stand-alone conversational and generative AI voice and chat interactions provider across 35+ different digital channels with 150+ pre-built templates.
- Versatile deployment solutions: Yellow.ai offers flexible solutions: cloud, on-premise, and hybrid deployment for enterprises, mid-market, and SMBs.
- Global customers: Yellow.ai has over 1000 conversational AI customers including Coca-Cola, Mondelēz, Sephora, Sony, Hyundai, Domino’s Pizza, and Tata Motors. Additionally, Yellow.ai has a robust partner base with companies like Microsoft, Accenture, and Wipro.
About Remend Report
Remend, an independent advisory firm specializing in executive guidance for enterprise and mid-market organizations, unveiled the “Remend 2023 AI Self-Service Automation Report and Buyer’s Guide.”
This report highlights the increasing adoption and beneficial influence of automated assistants and virtual agents that are becoming more widely adopted in business environments due to advancements in AI technology.
The service provider profiles were built from product demonstrations, RFI responses, and interviews with key senior management around their view of the industry and their go-to-market strategies and vision.
