How conversational AI is transforming the retail and e-commerce industry?
Get your own WhatsApp Business account and deliver a truly multi-channel experience to your customers on the largest messaging app in the world.
Request a demo
Get a FREE WhatsApp + Omnichannel bot
Sign up for a 12 months plan with us and get the first 3 months for FREE.
Get a free botThe bot seamlessly switches to a live agent in case of emergencies to address complex queries
Be there for your customers on their favorite messaging app 24*7*365
Leverage payments by WhatsApp and allow your customers to choose from our wide range of pre-built payment gateways.
Suggest similar or relevant products at the right time to customers and increase your sales orders.
Provide proactive suggestions and reminders about customer’s upcoming payments or product requirements to push CSAT up!
Generate high intent, qualified leads from digital campaigns & have a two-way conversation, round the clock ensuring higher conversions.
Send critical business notifications, run targeted campaigns and generate leads with our AI-powered campaign manager
Launch promotions to the right customer segment and conduct conversational surveys that help optimise your funnel and enhance your offerings.
1.5B+
Users
5M
Business accounts
7 Days
Account approval
65B
Messages per day
Amplify your outreach
Over 99% open rates
Never miss out
Messages are read within 5 minutes
Rich Messaging
Supports Images, Videos & Rich Buttons
Customer Preference
1.5 billion people send 65 billion messages on WhatsApp every day
Higher Response Rate
Adding WhatsApp no. on the website has proven to incerease sales by 30%
"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month"
Ananth Prakash
Project Director
"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers"
Ishita Sharma
Project Director
“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
Pranshu Rastogi
Business Unit Head
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%”
Rishabh Ranjan Pathak
Lead, Digital
“yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month”
Eric Hansen
CIO
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month”
Strategic Initiative team
We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot.
Kannan Rajaratnam
Customer Experience and epayments Director, Southeast Asia, Zalora
Real customer stories, real impact. Transformational CX built for success.
We win, when our customers win!
How Sayurbox
increased their sales by
$10M
Enhanced Agent Assist & Customer Experience for Sayurbox
Read more
How Head’s Up For Tails deflected 87% of queries to their WhatsApp chatbot
Read more
How Leo’s coffee increased its order value by Rs.150,000 within the first few days of deployment of the bot
Read more
How can I get a free chatbot?
When you sign up for a 12-month chatbot contract, you can get 3 months of chatbot free.
Who can get this offer?
This offer is available for all new customers who are building their first chatbot or porting their WhatsApp Business Account bot from another provider.
What happens after the free trial ends?
We go way beyond predictive and proactive customer support. We enable brands to seamlessly resolve customer issues 24*7*365 and transfer them to live agents in case of complex queries.
What do I need to do to avail this offer?
You must have a verified Facebook Business Manager account in order to get the AI chatbot deployed on WhatsApp.
Which integrations do you support?
We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model, our customers can train the chatbots in one language and launch them in 100+ languages without translation and re-training.
Customer Support
Build delightful customer relationships
We go way beyond predictive and proactive customer support. We enable brands to seamlessly resolve customer issues 24*7*365 and transfer them to live agents in case of complex queries.
View
Customer Engagement
Boost your customer engagement to gain higher returns
Enable customers to engage, with their favourite brands in real-time on a channel of their choice, fostering lifelong loyalty for the brand.
View
Conversational Commerce
Improve cross-channel customer conversions
Improve customer lifetime value with higher engagement, faster responses, better conversations-led CX and higher sales conversions - across languages, timelines, and channels.
View
HR Automation
Turn employee potential into performance
Help your employees scale up quality work by off-loading the repetitive tasks like payroll management, tax calculation and application of leaves to yellow.ai's digital workers.
View
AI-driven ITSM automation
Reduce bottlenecks with AI-driven ITSM automation
Improve process automation, resolve queries faster, and streamline ticketing with conversational voice and text AI-led ITSM automation. It’s a one-stop-shop for all things IT.
ViewGo ahead! Sign up for a demo.
