360° hyper-automation
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
Democratizing AI
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
EN
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PT
Get your own WhatsApp Business account and deliver a truly multi-channel experience to your customers on the largest messaging app in the world.
Sign up for a 12 months plan with us and get the first 3 months for FREE.
Seamless agent handoff
The bot seamlessly switches to a live agent in case of emergencies to address complex queries
Use deflection to reduce costs
Deflect up to 65% of queries to WhatsApp chatbot & save up to 30% of operational costs.
24*7 support
Be there for your customers on their favorite messaging app 24*7*365
Payments on WhatsApp
Leverage payments by WhatsApp and allow your customers to choose from our wide range of pre-built payment gateways.
Upsell & cross-sell
Suggest similar or relevant products at the right time to customers and increase your sales orders.
Proactive service
Provide proactive suggestions and reminders about customer’s upcoming payments or product requirements to push CSAT up!
Increase conversions
Generate high intent, qualified leads from digital campaigns & have a two-way conversation, round the clock ensuring higher conversions.
Generate leads
Send critical business notifications, run targeted campaigns and generate leads with our AI-powered campaign manager
Launch smart promotions & surveys
Launch promotions to the right customer segment and conduct conversational surveys that help optimise your funnel and enhance your offerings.
Users
Business accounts
Account approval
Messages per day
Over 99% open rates
Messages are read within 5 minutes
Supports Images, Videos & Rich Buttons
1.5 billion people send 65 billion messages on WhatsApp every day
Adding WhatsApp no. on the website has proven to incerease sales by 30%
"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month"
Project Director
"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers"
“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
Business Unit Head
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%”
Lead, Digital
“yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month”
CIO
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month”
We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot.
Customer Experience and epayments Director, Southeast Asia, Zalora
Real customer stories, real impact. Transformational CX built for success.
We win, when our customers win!
Enhanced Agent Assist & Customer Experience for Sayurbox
When you sign up for a 12-month chatbot contract, you can get 3 months of chatbot free.
This offer is available for all new customers who are building their first chatbot or porting their WhatsApp Business Account bot from another provider.
We go way beyond predictive and proactive customer support. We enable brands to seamlessly resolve customer issues 24*7*365 and transfer them to live agents in case of complex queries.
You must have a verified Facebook Business Manager account in order to get the AI chatbot deployed on WhatsApp.
We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Leveraging our Translation-independent Multilingual Model, our customers can train the chatbots in one language and launch them in 100+ languages without translation and re-training.
Enable customers to engage, with their favourite brands in real-time on a channel of their choice, fostering lifelong loyalty for the brand.
Improve customer lifetime value with higher engagement, faster responses, better conversations-led CX and higher sales conversions - across languages, timelines, and channels.
Help your employees scale up quality work by off-loading the repetitive tasks like payroll management, tax calculation and application of leaves to yellow.ai's digital workers.
Improve process automation, resolve queries faster, and streamline ticketing with conversational voice and text AI-led ITSM automation. It’s a one-stop-shop for all things IT.
Everything you need to know about WhatsApp for Business
Yellow.ai raises $78.15M to deliver total CX automation
How to use AI to improve customer experience - Gartner Report