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Registrations open Conversate Jakarta 2024: Scaling Support Automation with Generative AI 

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Optimize user engagement with WhatsApp automation

Experience the power of Yellow.ai’s WhatsApp Conversational Automation for end-to-end customer delight. Harness real-time support and tailored conversations to elevate engagement, drive higher conversions, and foster brand loyalty, delivering lasting impact on your business’s success.

Reimagining customer delight driving high impact results for businesses

50%

enhanced lead generation

80%

queries self-served

20%

boost in sales conversions

40%

increase in CSAT

24/7 support for quick resolutions

Instant response with zero wait time

Achieve over 80% query automation and instant resolutions at scale using Dynamic Automation Platform, streamlining customer support and driving impactful outcomes for your business.

Run hyper-personalized campaigns at scale

Personalized engagement

Tap into customer behavior and preferences using Conversational Marketing Cloud. Use advanced Conversational templates powered by multi-LLM architecture to create engaging conversations and maximize conversions.

Move beyond just customer support

End-to-end conversational commerce

Our no-code Dynamic Automation Platform (DAP) enables you to craft delightful conversational experiences at every step of the customer journey. Make it easy for your customers to not only ask support queries, but also to explore, evaluate and buy products right from the same conversational interface that’s well-integrated with a range of systems, including leading payment gateways.

Optimize and scale results

Smart insights and analytics

Harness smart insights from Dynamic Automation Platform to optimize critical business metrics, enhancing lead generation, conversion rates, and campaign performance for measurable, impactful results.

Deliver an exceptional experience while driving down costs by 60%

Integrate. Automate. Communicate instantly. It all starts with a conversation.

Conversational Service Cloud

Boost productivity and customer engagement with enterprise-grade self-serve support.

Conversational Commerce Cloud

Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.

Conversational EX
Cloud

Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.

Yellow.ai, the driving force behind your success

BMRCL

“Bengaluru Namma Metro’s recently launched WhatsApp-based QR ticketing service is a huge step towards providing commuters with a hassle-free experience. The multilingual chatbot enabled by Yellow.ai is helping over 100,000 commuters with various essential services ensuring a seamless customer experience.”

Shankar A.S.

Executive Director(Operations and Maintenance)

Hyundai

“Conversational AI-powered Chatbots with yellow.ai enabled us to listen to our customers and answer their queries, instead of providing them with menu-based options to choose from. WhatsApp chatbots have helped us reduce our dependence on third-party contact center agents, allowing our brand to directly interact with customers.”

Sudhir Peethambaran

General Manager – Customer Experience

Elevate your customer experience with a free WhatsApp chatbot

The most trusted & award-winning AI platform out there.
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