By Use Cases
Deliver round-the-clock support with Yellow.ai’s HIPAA-compliant Dynamic Automation Platform
increase in patient satisfaction
Slash support costs by upto 60% with round-the-clock self-service across channels
Dynamic voice AI agent
Empower patients with empathetic, human-like interactions through Voice AI Agents that deliver personalized responses. Leverage our deep healthcare expertise for outbound communications & inbound patient queries.
Patient referral and scheduling
Facilitate seamless patient referrals, appointment scheduling, consultation and lab test bookings. Integrate with existing CRM/ERP systems for real-time availability, enhancing patient convenience.
Billing and payments
Simplify payment processing with dynamic AI agents across channels. Effortlessly integrate with existing payment solutions for streamlined billing and payments.
Enable effortless onboarding, proactive suggestions on preventive care, nutrition and overall health management
Automate patient registration, verification and new account creation.
Effortless digital consultations across 35+ text & voice channels.
Send out proactive health tips, reminders on medication, and upcoming appointments.
Enhance patient satisfaction using Yellow.ai’s Conversational Service Cloud (CSC) for connected interactions across multiple channels/devices.
Automate summarization of appointment with prescription, diagnosis and other information.
Enable effortless access to physical clinics for in-person appointments.
Securely share lab reports, prescriptions with customers over multiple channels.
Run personalized campaigns on multiple channels with Yellow.ai Conversational Commerce Cloud (CMC) to generate 25% more leads
Just input tonality, context and user segment to get AI generated marketing templates
Generate end-to-end campaign workflows powered by AI
Leverage Customer Data Platform to run targeted campaigns based on user insights