How conversational AI is transforming the retail and e-commerce industry?
Identify and qualify the most relevant leads and nurture their interest through bot prompts, in real-time
Right time, right place. That’s what matters when upselling and cross-selling. Our smart sentiment - recognition engine pitches precisely at the peak-interest point for best up-selling results.
Tap into the power of targeted rewards, promotions and discounts with our conversational AI-driven engagement. Boost your customer relations and loyalty programs to drive sales and repeat purchases.
Your global audience can come knocking anytime. Be ready to engage them via our voice and text AI-powered virtual assistants, expertly guiding them through the most-apt workflows. It’s truly 24x7x365
“Customers don't know what they want until you show them” - Steve Jobs. Engage with your customers proactively on their preferred medium, be it over voice call, WhatsApp, Facebook, in-app or on-website from a single platform.
Our industry-leading NLP engine performs perfect persona-recognition, fine-tuned nurturing, and intelligent qualifications for progressive customer engagement. This will help shorten lead-times and boost revenue per sales member. Up-scale your marketing now, with our conversational voice and text AI.
Total CX automation platfrom recognized by Gartner & G2
Build an intelligent NLP powered chatbot in under 10 clicks
Excellent time to value - 60% automation in 30 days of go live
100+ languages available across 35+ text & voice channels.
100+ out of the box integrations
"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month"
"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers"
“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%”
“yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month”
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month”
We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot.
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