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Train Your Bot on 1000’s of Pages in Minutes
Sounds impossible, right? Its not. All you have to do is connect our platform with your knowledge base and let our NLP models intelligently generate questions, understand intent, extract answers and Voila! Your FAQ bot is ready.
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Precise & relevant search from thousands of
knowledge sources
Use power of AI to point your users to the exact sentence in your documents
Our cognitive search algorithm uses ML models like BERT & Transformer to ensure that search results are always precise & contextual to your user’s query
Enable business users to curate thousands of auto-generated FAQs
Automatically generated questions save you hundreds of hours of FAQ creation effort. Your business users can curate these FAQs right from the platform before training the bot
Cut across silos with a contextual search interface
Be it your website, support portal or internal knowledge, the Insights Interface helps users find information from across departments & repositories, all in a single place, based on the context of their query
Deploy with 20+ knowledge sources in a matter of minutes
It’s no-code, quick and simple to deploy. Just connect your knowledge base & we take care of syncing & auto-indexing your documents as they change.
Take control to boost the quality and
relevance of your searches
Active-learning through in-widget user feedback
Our document viewer allows users to give quick & easy feedback on the results shown which is then put to work to improve your search results better through self learning
Use labelling studio to test & train the model
Enable your business teams to curate results and give direct feedback to the model for improved search accuracy & better control
Get detailed insights on query topics & document quality
See what kind of queries your users are asking, what is their satisfaction level and the documents or topics that need your team’s attention
Add your organization’s taxonomy for more relevant results
Every organization and industry has specific terminology. You can add synonyms and stop words related to your industry to improve the model further
Try our native knowledge base connectors for
faster deployment
Google drive
confluence
Amazon cloud services
Microsoft Sharepoint
Service now
How is document cognition better?
Natural Language Processing(NLP)
Gone are the days of keyword-based search. Document cognition uses transformer learning & neural networks to ensure that the results are always
Active Learning & feedback loop
Document search is complex to optimise because of the huge search space. Our model uses feedback on previous suggestions offered to improve the Mean
Optical Character Recognition (OCR)
The engine can go beyond textual data to also index images & tables with Optical character recognition (OCR). This ensures we can read docuemnts with complex structures as well.
Curious to know more?
See what we can do for your industry
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
