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Go live faster by enabling zero setup with Yellow.ai DocCog
Automate queries in minutes and provide accurate responses with Yellow.ai DocCog, a cognitive knowledge search engine, by quickly extracting vital information across multiple sources and systems.
Future-proof your investments now,
and do more with less.
80%
Increased deflection
~80%
Search accuracy
2.2+ M
FAQs generated
1.2+ M
Questions answered
TRAIN YOUR CHATBOT ON THOUSANDS OF FAQS IN MINUTES
Automate queries
Deploy AI-powered bots in minutes using YellowG Zero Setup. Experience increased deflection with DocCog’s robust fallback mechanism. Provide support for multiple languages such as English, German, French, Spanish, and more.
SAVE AGENTS’ TIME BY RETRIEVING INFORMATION IN MOMENTS
Intelligent cognitive search
Help your agents quickly find information from multiple sources – documents, URLs, AWS S3, Sharepoint, and knowledge bases such as Salesforce, Confluence, ServiceNow, Prismic, and more. Yellow.ai DocCog works as a centralized source to retrieve all the information to improve agents’ productivity and bring speedy closure to customer tickets.
AVAILABLE RIGHT OUT-OF-THE-BOX WITH ZERO SETUP
Image search with OCR parser
Not limited to only texts, but Yellow.ai DocCog can search images with a native OCR parser. Find answers in unstructured data such as scanned/non-searchable text, invoices, etc. to help answer customer queries.
Waste Connections weathered the storm of the pandemic with dynamic Customer Support VA Trina
“The Yellow.ai Chatbot has helped lower 25,000 calls coming into our call centers every month.”
7M+
Automated conversations
100+ API integrations
A fully integrated SaaS product that plugs into your complete tech stack, seamlessly.
Deliver an exceptional experience while driving down costs by 60%
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Conversational Service Cloud
Boost productivity and customer engagement with enterprise-grade self-serve support.
Conversational Commerce Cloud
Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.
Conversational EX
Cloud
Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
