Featured Success Story

Indigo boosts customer satisfaction to 87% with AI automation

Discover how Indigo used conversational AI automation to enable fast and efficient customer support for 500K+ customers in just a few weeks

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K+

calls per quarter handled by voice AI agent resulting in man-hour cost savings

K+

monthly service requests leading to customer fulfillment

MoM increase in product and demo requests improving lead-gen

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Waste Connections weathered the pandemic with dynamic VA Trina

Indigo boosts customer satisfaction

Sony enables round-the-clock service with voice automation

Bengaluru Metro launches industry-first AI-powered QR ticketing service

UnionBank achieves 3X increase in self-serve users with AI automation

Tiket Supercharges CX with Conversational AI Automation

How AI helped Aditya Birla Fashion and Retail enrich employee experience

Sephora Embraces Digital Experiences Through Conversational AI

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We win, when our customers win!

“The Yellow.ai’s conversational bot helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“The Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”