Featured Success Story

Tiket Supercharges Customer Experiences with Yellow.ai

Learn how this retail giant blended its online and in-store presence to enhance the overall shopping experience for customers

Read Full Story

self-service of queries,
in game

Self-Serve Experience

Increase in upsell revenue

Improvement in CSAT

Success Stories

All Stories

Bengaluru Metro launches industry-first AI-powered QR ticketing service

UnionBank achieves 3X increase in self-serve users with AI automation

Tiket Supercharges CX with Conversational AI Automation

How AI helped Aditya Birla Fashion and Retail enrich employee experience

Sephora Embraces Digital Experiences Through Conversational AI

Zenyum’s winning omnichannel strategy for CX with Yellow.ai

How, leading Indonesian brand, KitaBeli scales CX on WhatsApp

How Govt. of Maharashtra used automation to extend reach to beneficiaries

How Bharat Petroleum drove $10 mn in sales using Yellow.ai VAs

Waste Connections weathered the pandemic with dynamic VA Trina

How Yellow.ai helped Domino’s lower query resolution time by 70%

Our Global Presence

Limelight Customer Success Beat

Stay up-to-date with how we’re helping our customers navigate the demands of the market and drive success.

Customer Reviews

See Why Businesses Love Yellow.ai

See why businesses love Yellow.ai

“The team is proactive, accommodating, flexible & sound knowledge of the subject. They have always delivered the quality product & on timely basis.”

4.4

Submit a Review

“Yellow.ai is among the best platforms to create chatbot solutions. It is easy to use and almost all options can be customized as per requirement.”

4.5

Submit a Review

“Yellow.ai allows easy integration with portals. It has easy to implement use cases and the guided workflows function smoothly. Their cloud solution and the latest interface are amazing.”

4.5

Submit a Review

We win, when our customers win!

“The Yellow.ai’s conversational bot helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“The Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Latest Insights

INDUSTRY

Making the Daily Lives of Your Citizens Easier

ON-DEMAND WEBINAR

Optimizing Chatbots For Better Customer Outcomes

E-GUIDE

14 key questions to help you evaluate conversational AI solutions

The biggest global brands are transforming their customer experiences with Yellow.ai

Join them