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Featured Success Story

Indigo boosts customer satisfaction to 87% with AI automation

Discover how Indigo used conversational AI automation to enable fast and efficient customer support for 500K+ customers in just a few weeks

400K+

opt-ins for WhatsApp Campaigns

87%

average CSAT scores

42M+

messages exchanged in a quarter

Indigo Airlines boosts CSAT to 87% with AI Automation by Yellow.ai

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“Yellow.ai allows easy integration with portals. It has easy to implement use cases and the guided workflows function smoothly. Their cloud solution and the latest interface are amazing.”
“Yellow.ai is among the best platforms to create chatbot solutions. It is easy to use and almost all options can be customized as per requirement.”
“The team is proactive, accommodating, flexible & sound knowledge of the subject. They have always delivered the quality product & on timely basis.”

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