Engage your customers wherever they are, through conversational virtual assistants, across text and voice, for faster conversions, higher CSAT, and lasting loyalty.
Sell to those who’ll buy
Spray and pray tactics for conversions are passé. Our NLU engine accurately taps visitors intent to better guide them, in real-time, to convert. Which makes them buy faster, buy more and come back often. Yes, just like your top performing sales agent!
Everyone deserves a ‘personal shopper’
Unlock a whole new ‘live-commerce’ channel where the customers can directly interact with an agent using our intuitive chat and video interface to evaluate products or push them through to checkout.
Improve sales by enabling instant payment
Why just leave the conversations at engagement when you can offer total customer experience automation, until payments, and beyond. Leverage our pre-integrated payment gateways like PayPal, RazorPay, Setu and more.
Boost revenue with off-site abandoned cart recovery
Create timely and multilingual campaigns to rejig customer interest (even when they leave the site) with personalized conversations on the channel of their choice for higher abandoned card recovery.
Engage with personalized conversations 24*7
Your ‘shop’ is always open with our conversational voice and text AI! These proactive and personalized prompts can help them choose, solve their doubts, or upsell your merch. And, it’s all automated.
Across channels, with the best of AI & human
Handle conversations across channels and languages with the right Human + AI balance. Automate & offer 1-on-1 attention, akin to in-store experiences, to all visitors – all through a single platform.
Increase customer loyalty and life-time value multifold
Our conversational voice and text AI merge seamlessly with customer loyalty management for personalized promotions and rewards. Befriend your customers and realize higher lifetime values from them.
Order updates and in-store bookings made easy
Customers can book in-store appointments or schedule in-store product pick-ups through our conversational AI. Reps can even send order delivery, product or promotional updates from a single platform.
Connect, engage, direct and convert your customers anywhere, anytime without the older restrictions of ‘online’ or ‘in-store’, Give your customers total conversational CX to become a truly ‘customer-first’ brand.
Total CX & EX automation platform recognized by Gartner & G2.
Build an intelligent NLP powered chatbot in under 10 clicks.
Excellent time to value – 60% automation in 30 days of go live.
135+ languages available across 35+ text & voice channels.
100+ out of the box integrations
Build delightful customer relationships
Boost your customer engagement to gain higher returns
Turn employee potential into performance
AI-driven ITSM automation