Your first Chatbot is on us!
#FeatureFriday - Uplift your website engagement with inbound campaign manager
Gartner : Adapt a customer centric approach to drive CX
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
Our world-leading NLP gives everyone the power to go-live with multilingual, real-time text and voice conversational agents in 10 days! All of this with no-developer and no-data scientist dependency.
Annual business impact
increase in productivity
increase in CSAT
increase in revenue
We use intent recognition to understand the user intent in every query, no matter how complicated the sentence is. The NLU is also capable to identify mutiple intents and give resoultion.
Truly empathize with your customers using our industry-leading sentiment recognition and analysis. Go the extra mile to create contextual and sentiment-apt responses in real-time.
Understand your customers no matter what language they speak, with or without local colloquialism – even when they misspell their words. Keep your ears open at all times, to the voice of the customer.
The system understands all vocal queries, irrespective of dialects, with perfectly aligned interactive voice responses (IVR). Just power your IVR with our NLP to churn-out positive experiences - Now!
The system learns from all 'human-customer' conversations to simulate the perfect ‘human’ response to any future query from a customer. It’s deep learning to create the perfect ‘Human + AI’ platform.
The NLP engine improves upon itself with every interaction it processes – even with the queries it misses. It actively learns from every unresolved utterance to never miss the same query twice.
The intent-recognizing AI helps your customers reach their destination in 1-2 clicks. The bot gives them all information and solutions right in the chat box, for quick context and fast conversions.
Get NLP-ready with our industry-primed, pre-trained and learned intent-models to go-to-market with lightning-fast speeds. You can even 'plug-in' custom intents for your unique use-cases at any time.
You don't need a developer or data scientist. Anyone can build on our NLP with total ease. No need to write a single line of code. Just collate, deploy and automate in quick and easy steps.
“The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”
“yellow.ai allows easy integration with portals. It has easy to implement use cases and the guided workflows function smoothly. Their cloud solution and latest interface is amazing.”
“yellow.ai is among the best platforms to create chatbot solutions. It is easy to use and almost all options can be customized as per requirement..”
"They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us. They can literally automate everything you need to automate. Their product & solutions are customizable to tailor one's needs specifically"
“The team is proactive, accommodating, flexible & sound knowledge of the subject. They have always delivered the quality product & on timely basis. "
“yellow.ai is the perfect software for building the perfect chatbot. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.”
“A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.”