Seamlessly generate leads with conversational ads and qualify them on the basis of pre-defined metrics.
Improve payment processing
Enable customers to make payments right from the chat interface with pre-integrated payment gateways.
Automate customer support
Provide your customers with world-class customer support, round-the-clock in over 100 languages across 35+ channels.
Personalize financial advisory
Offer smart saving and investment recommendations to the customers based on their spending habits.
Answer Frequently Asked Questions
Help your customers get instant answers to frequently asked questions and reduce the average resolution time.
Detect fraudulent conversations
Keep your customer’s money safe with intelligent bot alerts whenever you suspect anything suspicious.
Facilitate omnichannel banking
Be where your customers are and deliver connected experiences over multiple platforms.
Gather powerful insights
Gather important data about customer behavior and buying trends to influence your future business decisions.
Benefits of Banking Chatbots
Acquire customers easily
Chatbots can help promote your company’s product or service via personalized interactions and generate leads through conversation.
Retain customers effortlessly
Chatbots can help you know what your customers want and improve your services so that you can retain them, by collecting feedback.
Improve customer satisfaction
By deploying banking chatbots you can offer quick service to customers and expect up to a 40% increase in customer satisfaction scores.
Reduce operational costs
According to a report by Juniper, banking chatbots will account for $11 billion in cost savings annually by 2023.
Who can leverage our banking chatbots?
Non-banking financial companies
Crypto economy organization
Why choose Yellow.ai’s bankingchatbots?
Omnichannel customer experience
Proprietary NLP engine
Proactive multilingual support
Customizable and scalable
Advanced contextual understanding
Live agent hand-off
No code development
We win, when our customers win!
“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”
“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”
“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
Business Unit Head
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”
Rishabh Ranjan Pathak
“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”
Strategic Initiative team
“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”
Customer Experience and epayments Director, Southeast Asia, Zalora