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Invest in Total Experience Automation With Banking Chatbots

Utilize our banking chatbots for conversational process automation and compound your customers’ satisfaction and employee engagement.

Win with banking chatbots



Reduced business
response time



Cost saving while retaining
quality output



Increase in operational



Increase in upsell

Top industry use-cases of banking chatbots

Generate and qualify leads
Seamlessly generate leads with conversational ads and qualify them on the basis of pre-defined metrics.
Improve payment processing
Market your game and boost your installs using a mini-game embedded in your chatbot. Players can experience and then install or subscribe to your gaming app.
Automate customer support
With easy-to-understand plans and an AI-driven gaming experience, you can easily monetize and upsell your in-app merchandise.
Personalize financial advisory
Keep your customers engaged throughout the day using gaming chatbots to send notifications and reminders about their progress in the game.
Answer Frequently Asked Questions
See if your players drop off at a certain point from the game or have a specific issue with the UI/UX. Use gaming chatbots and understand your gamers.
Detect fraudulent conversations
Using our multilingual gaming chatbots, you can support your customers in 100+ languages globally. Plus, there are no timezone differences as chatbots run 24×7.
Facilitate omnichannel banking
While gaming chatbots can complete all the repetitive and automated tasks, your developers can find bugs and rectify them quickly and efficiently.
Gather powerful insights
Don’t let the players leave the game. Cheer them, and motivate them to come back to the game using AI-driven gaming chatbots.

Our customers

Benefits of Banking Chatbots

Acquire customers easily

Chatbots can help promote your company’s product or service via personalized interactions and generate leads through conversation.


Retain customers effortlessly

Chatbots can help you know what your customers want and improve your services so that you can retain them, by collecting feedback.


Improve customer satisfaction

By deploying banking chatbots you can offer quick service to customers and expect up to a 40% increase in customer satisfaction scores.


Reduce operational costs

According to a report by Juniper, banking chatbots will account for $11 billion in cost savings annually by 2023.


Popular integrations

Who can leverage our banking chatbots?

Private banking

Corporate banking


Payment gateways

Mutual funds

Insurance companies

Non-banking financial companies

Crypto economy organization

Why choose Yellow.ai’s banking chatbots?

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen


“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Be a customer-centric bank with a banking bot that really works