Yellow.ai recognized in 2024 Gartner® Market Guide for dedicated conversational AI solutions

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Top reasons why Yellow.ai is trusted by 1100+ enterprises

Unmatched efficiency and accuracy

Reduce wait times by automating 90% of customer queries. Fine-tune LLMs to meet specific enterprise needs and respond accurately to queries (with <1% hallucination rates), elevating CSAT by 40%.

Easy to set up and scale

Go to market 50% faster with instant deployment, saving 60% of operational costs. Our unified platform offers high flexibility with 100+ out-of-the-box integrations and 150+ pre-built templates.

Omnichannel support and  AI-powered analytics

Engage in contextual interactions across voice and text channels, boosting customer engagement by 60%. Track real-time conversational AI metrics, improving customer service consistently.

Enterprise-grade security and privacy

Ensure data compliance with ISO, HIPAA, SOC2, GDPR, and PDPA certifications. TLS 1.3 encryption, AES 256 encryption, and pentests and vulnerability scanning keep your data safe, giving you peace of mind.

Gartner, Market Guide for Conversational AI Solutions, Gabriele Rigon, Bern Elliot, Adrian Lee, Danielle Casey, Justin Tung, Arup Roy, Stephen Emmott, Anthony Mullen,  Uma Challa, 03 April 2024. 

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