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The making of a Conversational Platform

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Businesses today need to be cognizant of the various changes in consumer behaviour, where people are looking for solutions outside their realms, which brings us to the fundamental shift from a graphical user interface to the conversational interface.

Conversational platforms are predicted to be the dominant interaction interface by Gartner. This shift is happening across all industries - and building a scalable conversational AI platform is on the agenda of every business. In this whitepaper, we break down the high-level architecture of conversational platforms - and decode what's in it for your business.

Download this e-book to gain insights on:


The difference between Chatbots & Virtual Assistants


Capabilities of a Conversational AI Platform


Natural Language Processing & deep learning model


Intent matching and identification


Response generation using commerce and campaign management


Analytics & Supervision

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