Enrich & Elevate
Employee Delight

Easy, instant and highly contextual day-to-day employee interactions enabled by Conversational AI.

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Employee queries
self-served

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Increase in Employee
Productivity

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%

Improved ESAT

Attract, engage & retain
your newcomers

Reach the right candidates at the right time

While you focus on building the right culture for your people, our platform supports you by performing transactional tasks including sending targeted ads to potential candidates, answering FAQs on the application process.

Simplify & enhance on-boarding process

Automate the end-to-end onboarding for new joinees right from document submission, and background check, to dispatching welcome kit in a few clicks.

Empower your new joinees

Easy & instant access to key information including induction schedules, organization policies, FAQs, organization mapping and 1:1 guidance available right from day 1!

Build employee delight throughout their tenure

Leverage your knowledge base

Connect our platform with your repositries containing large volume of structured and unstructured documents to generate FAQs instantly.

Self-serve employee queries

Let the Dynamic AI agents address all the routine employee queries/requests, thereby freeing up the HR bandwidth to focus on high-value activities.

Improve employee engagement

Highly contextualised and personalized conversations enabled by the Dynamic AI agents  programmed to gain a better understanding of employee intent, thereby enriching employee experience.

Dive into the voice of employees & know your organization’s pulse

Make those conversations matter!

Move beyond just annual surveys, our dynamic AI agents with multi-lingual NLU capabilities make feedback engaging and dynamic in employees’ preferred language to capture the sentiment.

Support on-the-job-learning

Deep integrations with your performance management and L&D tools allows you to perform skill-gap analysis and build a 360 growth trajectory for your employees with personalized recommendations.

Enhance employee well-being

Not all engagements can be automated and can only be looked after by you and your team. Our platform seamlessly enables human hand off at the right time for critical requests building moments of trust.

Put real-time insights into action

Never let another employee be left unsatisfied. Close the information loop by providing access to dashboards showcasing the frequency of queries asked type of queries unanswered and employee sentiment.

Leveraging pre-built integrations

Unlock your workforce potential with
Dynamic AI agents

Built on top of your existing enterprise stack, provide one-stop access to everything an employee needs instantly and on-demand with our AI-powered platform enhancing the total employee experience and dramatically improving productivity. Learn now how our AI-powered platform can help you bridge the gap.

Why do 1000+ brands trust Yellow.ai

Total CX and EX automation platform recognized by Gartner & G2.

Build an intelligent NLP powered chatbot in under 10 clicks.

Excellent time to value – 60% automation in 30 days of go live.

135+ languages available across 35+ text & voice channels.

100+ out of the box integrations.

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“The Yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Build your first Dynamic AI Agent in under 10 clicks