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for Enterprise Conversational AI Platforms!
This recognition is a testament to our commitment to innovation.
Yellow.ai’s enterprise-grade, no-code platform is built on a powerful and flexible AI engine that can be customized to fit any business use case; yes, we are truly industry agnostic. Our platform provides businesses with the conversational AI tools that enable them to create and manage chatbots, voice assistants, and other AI-powered solutions that drive business outcomes.
Our platform uses advanced natural language processing (NLP) and machine learning (ML) algorithms to automate repetitive tasks and processes, freeing up your team to focus on higher-value activities. This in return reduces operational costs by 60%, increases efficiency, and improves customer experiences. Yellow.ai’s proprietary NLP engine – DynamicNLPTM can help enterprises go live in minutes rather than months; with more than 97% accuracy on Day 1.
At Yellow.ai, we pride ourselves on providing exceptional customer support. With Yellow.ai, you can deliver real-time, multilingual support to global customers 24/7, 365 days in more than 35+ channels seamlessly. Our multi-LLM (large language models) are continuously trained on billions of conversations for scalability, speed, and accuracy- transforming your customer experience instantly.
Yellow.ai’s platform is built to meet the highest security standards and compliance requirements, ensuring that your data is always safe and secure. ISO, HIPAA, SOC2 and GDPR certified platforms – ensuring privacy, security and compliance is our top priority.
Yellow.ai’s platform enables businesses to create personalized and context-aware conversations with their customers. Our AI engine can understand customer intent, preferences, and behavior, and tailor responses accordingly. This helps improve engagement, retention, and loyalty.
Yellow.ai’s platform is built to meet the highest security standards and compliance requirements, ensuring that your data is always safe and secure. ISO, HIPAA, SOC2 and GDPR certified platforms – ensuring privacy, security and compliance is our top priority.
Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, Bern Elliot, Gabriele Rigon, 6 March 2023.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Disclaimer – This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Yellow.ai
