Platform
Channels
Drive delightful customer experiences in your industry
Explore how our AI-first unified customer service automation platform can streamline workflows, offer unforgettable omnichannel support, and foster strong customer relationships while reducing costs.
Trusted by 1100+ of enterprises globally
Managing over 2 billion interactions a quarter, our customer service automation platform offers are both industry agnostic and specialist, allowing you to automate cross-channel in minutes with over 97% intent accuracy. We offer pre-built and custom integrations with SAP, Salesforce, Genesys, and 100+ apps, legacy tools, and systems across all industries.
Can’t find your industry here?
Our unified customer service automation platform automates 90% of queries across 35+ channels with ease and reduces operational costs by 60%. Seamlessly integrate with your existing technology stack and go live faster. Speak to one of our product experts about how Yellow.ai can be tailored to your use case and industry.
Our customers’ success matters to us
Waste Connections
“Yellow.ai has helped us accelerate our AI automation journey for some of the most important use cases, and with the launch of DynamicNLPTM which enables zero training for NLP models, would elevate customer and employee experiences from day one.”
Deliver an exceptional experience while driving down costs by 60%
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Conversational Service Cloud
Boost productivity and customer engagement with enterprise-grade self-serve support.
Conversational Commerce Cloud
Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.
Conversational EX
Cloud
Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
