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Don’t just limit your AI agents to query handling. Shift to scenario management with generative AI for goal-oriented customer interactions
Say No to mechanical responses ! Truly empathize with your customer situations. Generate personalized recommendations and solutions based on their preferences from Yellow.ai CDP
Gen AI-powered inbox
Empower your agents with generative AI powered chat summaries, response and tonality suggestions for quicker and effective query resolutions.
Real life customer scenarios are dynamic. Adapt to ever changing customer scenarios with our generative AI-infused Dynamic Workflow Generator for customizable, agile responses