By Use Cases
Automate queries in minutes and provide accurate responses with Yellow.ai DocCog, a cognitive knowledge search engine, by quickly extracting vital information across multiple sources and systems.
SAVE AGENTS’ TIME BY RETRIEVING INFORMATION IN MOMENTS
Intelligent cognitive search
Help your agents quickly find information from multiple sources – documents, URLs, AWS S3, Sharepoint, and knowledge bases such as Salesforce, Confluence, ServiceNow, Prismic, and more. Yellow.ai DocCog works as a centralized source to retrieve all the information to improve agents’ productivity and bring speedy closure to customer tickets.
AVAILABLE RIGHT OUT-OF-THE-BOX WITH ZERO SETUP
Image search with OCR parser
Not limited to only texts, but Yellow.ai DocCog can search images with a native OCR parser. Find answers in unstructured data such as scanned/non-searchable text, invoices, etc. to help answer customer queries.
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