Transform BFSI services with fast, secure, and scalable AI

Offer 24/7, instant banking customer service and personalize conversations across 35+ channels and 135+ languages with a human-like, secure AI-first platform.

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Boost your ROI with leading AI, trusted by 1300+ enterprises

90%

automation of financial queries

40%

increase in customer satisfaction

60%

reduction in operational costs

50%

boost in banking agent productivity

From instant setup to zero wait times: Drive service excellence in BFSI

Where AI efficiency meets human-like empathy: Achieve faster time to value with rapid setup, and resolve banking queries rapidly with <1% hallucinations.

Go live 2x faster with 150+ prebuilt templates and no-code AI

u003cspan style=u0022font-weight: 400;u0022u003eDeploy easy-to-use Generative AI-driven banking u003c/spanu003eu003cspan style=u0022font-weight: 400;u0022u003eagentsu003c/spanu003eu003cspan style=u0022font-weight: 400;u0022u003e in seconds, without the need for coding or NLP training. Achieve high flexibility at 60% lower operational costs- Integrate u003c/spanu003eu003cspan style=u0022font-weight: 400;u0022u003eAI agentsu003c/spanu003eu003cspan style=u0022font-weight: 400;u0022u003e with 100+ out-of-the-box CRM and billing systems.u003c/spanu003e

Trim wait times with anytime, anywhere banking

u003cspan style=u0022font-weight: 400;u0022u003eDeliver round-the-clock customer service, beyond banking agent working hours across diverse channels. Handle FAQs related to interest rates, loan eligibility, opening bank accounts, updating policies, cancellations, and more.u003c/spanu003e

Drive meaningful interactions on the fly with voice AI

u003cspan style=u0022font-weight: 400;u0022u003eBuild customer connections with human-like conversations using voice AI agents capable of language switching and interruption handling. Handle scenarios with empathy like replacing or blocking cards, and responding to fraud alerts.u003c/spanu003e

Gain unmatched confidence with enterprise-grade security

u003cspan style=u0022font-weight: 400;u0022u003eOur top priority is privacy and security of your data! That’s why Yellow.ai is ISO certified, HIPAA, SOC2, GDPR, and PDPA compliant – giving you peace of mind and the assurance that your data’s privacy and security are intact.u003c/spanu003ernu003culu003ern tu003cli style=u0022font-weight: 400;u0022 aria-level=u00221u0022u003eu003cspan style=u0022font-weight: 400;u0022u003eRole-based access control, single sign-on, OAuth, and SAML integration u003c/spanu003eu003cspan style=u0022font-weight: 400;u0022u003eat bot levelu003c/spanu003eu003c/liu003ern tu003cli style=u0022font-weight: 400;u0022 aria-level=u00221u0022u003eu003cspan style=u0022font-weight: 400;u0022u003eTLS 1.3 encryption in transit (TLS 1.2 supported for backward compatibility), AES 256 encryption at rest.u003c/spanu003eu003c/liu003ern tu003cli style=u0022font-weight: 400;u0022 aria-level=u00221u0022u003eu003cspan style=u0022font-weight: 400;u0022u003ePentests u0026amp; vulnerability management on the code and platform levels; WAF, DDOS, IPS u0026amp; IDS coveredu003c/spanu003eu003c/liu003ernu003c/ulu003e

Enhance banking services with a perfect blend of AI+humans

u003cspan style=u0022font-weight: 400;u0022u003eTransfer complex queries to live banking agents with historical context via chat summaries. Enable auto-suggestions based on past queries, transactions, policy purchases, etc using AI Omnichannel Agent Inbox.u003c/spanu003e