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Conversational AI in Insurance: Fostering the Trust Between Customer and Company

With AI-enabled agents, the speed of query resolution and customer support have been minimized drastically. 

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According to McKinsey, the insurance industry is expected to gain a staggering $1.1 trillion in value by implementing Artificial Intelligence. With AI, these companies are able to revitalize their customer care by automating the end-to-end resolution of over 80% of inbound queries, while significantly cutting down on operational costs in the process.

By reading this complete Whitepaper, you’ll learn:

1
Why is the insurance industry adopting AI?
2
How is conversational AI used in the insurance industry?
3
Benefits of conversational AI in the insurance industry.
4
How an insurance giant offers seamless CX with AI-enabled chatbots.
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