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How government services are using chatbots for citizen support

Jasneet Hazooria, Chief Manager, Bharat Petrolium

Jasneet Hazooria

Chief Manager (Digital Transformation)
BPCL

Vinay kumar Y R

I/C Deputy General Manager
Namma Metro

Tushar Bhalla

Government Sales Lead
WhatsApp

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What will you learn? 

  • As the world becomes more connected, citizens are increasingly expectant of being able to engage with their governments online. The trend is being driven by the growth of digital-native populations and the proliferation of mobile devices.
  • In order to meet these rising expectations, government organizations must find ways to turbocharge their citizen engagement.
  • Watch the webinar to learn from industry leaders on how automation and self-serve technologies are helping them with streamlining interactions and improve efficiency.

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