How Google Business Messages Can Help Increase Conversions

Raghavendra Kumar Ravinutala

CEO & Co-Founder,

Sourabh Chatterjee

President, Head Technology and Digital Sales, Bajaj Allianz General Insurance

Rob Lawson

Partnerships, Google

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What will you learn?


The state of insurance in India and the role of conversational AI

How the insurance sector in India is evolving in a post-pandemic world and how conversational AI plays an integral role in reaching out to customers wherever they are.


Google Business Messages (GBM) as A Channel of Choice

How Bajaj Allianz has opened up a brand new conversational channel for customers, enabling hyper-personalized and contextual messaging and reducing call volumes.


Important features and usecases of GBM

Explore the multiple usecases of Google Business Messages and it’s most important features instrumental in reaching out to customers with ease.

About Speakers

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