By Use Cases
By Industry
Yellow.ai Named a Leader in 2023 Opus Research’s Conversational AI Intelliview
for Enterprise Intelligent Assistant Solutions
Claim your complimentary report to learn why you should choose Yellow.ai.
Quick setup and cost savings
Use our no-code bot builder and pre-built industry and channel packages to expedite deployment, whether on-cloud or on-premise, while cutting operational costs by 60%.
Instant and accurate query resolution
Get nearly 0% hallucination rates to avoid generating incorrect outputs, and get faster responses compared to models like OpenAI GPT, with an average response time of 0.6s.
Tailored and consistent experiences
Offer consistent support across voice, digital, and messaging channels with our customer data platform, in over 135 languages, boosting CSAT by 40%.
Enhanced productivity and self-serve support
Automate 90% of routine customer and employee queries, and hand off only complex queries to humans to uplift agent productivity by 50%.
Better performance tracking and business outcomes
Access 20+ system reports and dashboards, get actionable insights to track business goals in real time, and find opportunities to improve customer experience.
“Businesses of all sizes are under increasing pressure to leverage advanced Large Language Models (LLMs) and Generative AI resources. In our evaluation, Yellow.ai emerged as a surprise leader with innovations in combining machine learning, natural language understanding, and emerging LLM technologies to deliver human-like experiences for superior customer support.”
Derek Top
Senior Analyst & Research Director, Opus Research
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
