AI That Gives Your Customers A
Tasteful Experience

Drive revenue growth, improve organizational efficiency, analyse big data, upsell, cross-sell and more across millions of consumer touch points with enterprise grade chat and voice bots for exceptional CX in FMCG

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300%

growth in lead- generation

30%

cost reduction

34%

users are open to answering questions via chatbots, enabling insightful data collection

85%

instant query resolution for cosumers like complaints or information on issues

Transformational CX for FMCG

Gain a competitive advantage in FMCG with better intent recognition about your customers and employees. With yellow.ai’s intelligent virtual assistants you can gather and evaluate data with deep analytical capabilties, make better recommendations, provide quick and accurate support, elevate organisational efficiency, boost sales, reduce costs and ensure conversational AI experiences to remember.

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Pre-built domain specific expertise

Popular Integrations

Salesforce

Salesforce

Freshdesk

Freshdesk

Zendesk

Zendesk

Zoho

Zoho

Oracle

Oracle

Deploy across 35+ text & voice channels

Complete automation
for exceptional CX

Lead

Lead generation

Enagage, qualify and convert leads through conversational AI ads and retargeting campaigns across channels

Boost

Boost and drive sales

Assist distributors with end-to-end channel sales automation

In store

In store assistance

Assist consumers to find products of their choice and better your customer experience. Use contextual & personalised retargeting to increase brand loyalty

Order

Order management:

Help customers make, modify and cancel orders with zero hassle

Customer Feedback

Customer feedback

Improve your NPS by collecting timely feedback

Customer support automation

Customer support

Offer 24/7 customer support in over 100 languages across 35+ text and voice channels

Insights Analytics

Insights & analytics

See your business’s critical data come to life through visually represented graphs and charts

Leverage the power of
Intelligent Virtual Assistants

Latest insights

Conversational AI that makes every
experience for your customers, worthwhile