How conversational AI is transforming the retail and e-commerce industry?
Drive revenue growth, improve organizational efficiency, analyze big data, upsell, cross-sell and more across millions of consumer touch points with enterprise grade FMCG chatbots.
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300%
growth in lead- generation
30%
cost reduction
34%
users are open to answering questions via chatbots, enabling insightful data collection
85%
instant query resolution for cosumers like complaints or information on issues
Gain a competitive advantage in FMCG with better intent recognition about your customers and employees. With yellow.ai’s intelligent virtual assistants you can gather and evaluate data with deep analytical capabilties, make better recommendations, provide quick and accurate support, elevate organisational efficiency, boost sales, reduce costs and ensure conversational AI experiences to remember.
Request a demo200+
Intents
100+
Synonyms
600+
Entities
70+
Responses
100+
Workflows
Salesforce
Freshdesk
Zendesk
Zoho
Oracle
Lead generation
Enagage, qualify and convert leads through conversational AI ads and retargeting campaigns across channels
Boost and drive sales
Assist distributors with end-to-end channel sales automation
In store assistance
Assist consumers to find products of their choice and better your customer experience. Use contextual & personalised retargeting to increase brand loyalty
Order management:
Help customers make, modify and cancel orders with zero hassle
Customer feedback
Improve your NPS by collecting timely feedback
Customer support
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
Insights & analytics
See your business’s critical data come to life through visually represented graphs and charts
Conversational AI that makes every
experience for your customers, worthwhile
