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Automation – A
Game Changer
For Brands

Increase followers and turn them into loyal customers by promoting, automating responses, cross-selling and upselling your products with Instagram DM automation, taking your business to new heights.

Your First Instagram Chatbot & Campaign Is On Us!

Sign up for 12 months with us and get 1 month FREE.

Automate Instagram engagement and increase
loyalty and retention

Break the ice with consumers

Your prospects are knocking on your Instagram profile and are looking for ways to engage. Make it easy by adding ice-breakers with automated, yet personalized quick replies so they know you more.

Increase meaningful engagement

Increase followers, comments and reactions by running AI-powered campaigns, like contests, or giveaways. Tweak the campaign anytime by analysing the performance with Yellow.ai’s intuitive analytics board.

Use private reply to follow-up on public inquiries

Take charge of your message threads and use automated private replies to follow up on public inquiries via direct message. No query goes unresponded!

Automate responses to Instagram stories

Engage with brand love messages and send responses back to Instagram posts or story mentions when relevant.

Leverage Instagram automation to boost
commerce & sales

Turn inquiries into sales

Automate responding to product inquiries with the intention of providing a guided buying experience and a complete checkout process, all within Instagram.

Leverage shop product templates

Leverage aesthetic ‘shop product templates’ to provide direct product links for purchase and seal the deal with pre-built checkout integtations.

Generate qualified leads and sales

Automatically qualify leads, collect profile details and store phone numbers to start conversations, proactively so you can sell & upsell, only with the qualified leads.

Provide personalized support & improve CSAT with
Instagram automation

Automate customer support on Instagram

Respond to and resolve customer inquiries on Instagram without redirecting to another channel, with the help of an AI-powered virtual assistant.

Handover complex queries to live agents

Use private reply feature for sensitive or complex comments to further support customers. Or better yet, transfer the query in real-time to your live agents.

Handover complex queries to live agents

Easily integrate with your existing tools

Connect your Instagram bot with your CRM, Inventory Management Software, Analytics and more, to always keep the customer at the heart of all conversations.

Easily integrate with your existing tools



People are more interested in a brand after seeing it on Insta



Monthly users



Use Insta to research products



Users tap on shopping posts

We win, when our customers win!

“Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”
shoppers stop

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month.”
waste connections inc

Eric Hansen


“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”
bharat petroleum

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

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