Channels
Human + AI
Safe AI
Integrations
CHAPTER 07
AI Agents as Your CX Workforce
Explore how AI agents are moving beyond experiments and becoming core to how enterprises scale real-world CX.
1hr 15 minutes
Special Edition
What’s New at Yellow.ai 2022 Q1
Meet our leaders and subject matter experts to learn how the new product features and their capabilities can transform your business. Missed the panel discussions and interactive product demos with Conversational AI industry experts?
On-Demand Sessions
Missed the live session?
Keynote
Why total experience automation matters?
It is becoming increasingly important for businesses to provide personalized, connected and intuitive experiences for their consumers and employees across a wide range of potential touchpoints. Rashid Khan, Chief Product Officer of Yellow.ai, walks us through the importance of Total Messaging Channels (TMCs) emerging as a significant strategic method for providing superior customer and employee experience.
Marketplace launch
Introducing new pre-built, low-code Dynamic AI agents
Using data from billions of conversations, we’ve been able to create pre-built Dynamic AI agents for industries such as automotive, retail and human resources. You can now select pre-built templates from the world’s largest marketplace for enterprise-ready AI agents and Ai agent components as well as configure them according to your requirements
Panel discussion
Highlighting the role of conversational AI in enriching employee experiences
Watch the insightful customer panel with Sejal Parikh, MD, Accenture. Says Ms Parikh, “The HR function has changed in the last decade. There has been a complete shift to talent management with a focus on talent attraction, talent engagement and more. Conversational AI is helping reduce the repetitive queries that we deal with. AI can help improve employee engagement and also save up to 40% of an HR personnel’s time.”
Live demos
Creating intelligent voice bots to humanize voice interactions
Watch the demo by our Voice Product lead, showcasing intelligent voice bot conversations that highlight the Dynamic AI agent’s ability to empathize, understand, reroute and complete journeys in multiple languages, tonalities and accent.
Inbox feature release
Launching a host of new functionalities
Discover how Inbox with its newly launched features can boost agent productivity by up to 30% and improve CSAT by up to 40%. The new features will augment the benefits of Inbox for its users.
What’s new in Engage
Introducing unified user profiles with in-app tracking and seamless integrations with CRMs/MarTech stack
We have realized how important it is for brands to deliver an omni-channel customer experience that’s consistent and delivers a holistic customer experience throughout the customer lifecycle, from acquisition through transaction, to retention and growth. In this hands-on session, learn about the new capabilities and how you can build a cohesive marketing strategy with 360-degree Engage.
Studio updates
Showcasing ways to enhance conversational design
If you are a developer, you must watch the Studio updates. Our Product Lead showcases how to enhance Conversational Design seamlessly with Bot Studio.
Past Chapters
CHAPTER 06
Understanding Generative AI: Beyond the Buzz
Get a sneak peek into the latest innovations, trends, and transformative impact of Generative AI and learn how enterprises can leverage this technology to drive success in an evolving landscape.
1hr 15 minutes
Chapter 05
Envision the Future of Generative AI for Enterprises
Leverage the potential of Generative AI to automate repetitive tasks, drive innovation, personalize customer experiences and boost efficiency!
4 Hrs 10 mins
Chapter 04
Envision the Future of Business Interactions
Explore the latest technologies, innovations and trends that will drive business interactions in 2023 and beyond!
1hr 15 minutes
Chapter 03
Envision the Future of Businesses in Metaverse
Watch our esteemed panelists explore if Metaverse will really be instrumental in shaping our lives; from being buyers to enablers, or is it just a fad?
2hrs 41 minutes
Chapter 02
Envision the Future of Retail & E-commerce
Watch 4 sessions where industry leaders explore new challenges and growth opportunities for retailers and ecommerce players, with CX as a key differentiator to capture market share.
3hrs 3 minutes
CHAPTER 01
Envision the Future of Voice AI
Join 10+ industry experts and 5 intriguing sessions in a quest to find out if voice AI really is the future of businesses or just another hype!
1hr 15 minutes
Incredibly Human-like AI Agents Built for Enterprise Scale & Security
Zero Engineering Lift | 100+ integrations | Multi-LLM architecture
