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Special Edition
Meet our leaders and subject matter experts to learn how the new product features and their capabilities can transform your business. Missed the panel discussions and interactive product demos with Conversational AI industry experts?
Missed the live session?
Keynote
It is becoming increasingly important for businesses to provide personalized, connected and intuitive experiences for their consumers and employees across a wide range of potential touchpoints. Rashid Khan, Chief Product Officer of Yellow.ai, walks us through the importance of Total Messaging Channels (TMCs) emerging as a significant strategic method for providing superior customer and employee experience.
Marketplace launch
Using data from billions of conversations, we’ve been able to create pre-built Dynamic AI agents for industries such as automotive, retail and human resources. You can now select pre-built templates from the world’s largest marketplace for enterprise-ready AI agents and Ai agent components as well as configure them according to your requirements
Panel discussion
Watch the insightful customer panel with Sejal Parikh, MD, Accenture. Says Ms Parikh, “The HR function has changed in the last decade. There has been a complete shift to talent management with a focus on talent attraction, talent engagement and more. Conversational AI is helping reduce the repetitive queries that we deal with. AI can help improve employee engagement and also save up to 40% of an HR personnel’s time.”
Live demos
Watch the demo by our Voice Product lead, showcasing intelligent voice bot conversations that highlight the Dynamic AI agent’s ability to empathize, understand, reroute and complete journeys in multiple languages, tonalities and accent.
Inbox feature release
Discover how Inbox with its newly launched features can boost agent productivity by up to 30% and improve CSAT by up to 40%. The new features will augment the benefits of Inbox for its users.
What’s new in Engage
We have realized how important it is for brands to deliver an omni-channel customer experience that’s consistent and delivers a holistic customer experience throughout the customer lifecycle, from acquisition through transaction, to retention and growth. In this hands-on session, learn about the new capabilities and how you can build a cohesive marketing strategy with 360-degree Engage.
Studio updates
If you are a developer, you must watch the Studio updates. Our Product Lead showcases how to enhance Conversational Design seamlessly with Bot Studio.
CHAPTER 07
Explore how AI agents are moving beyond experiments and becoming core to how enterprises scale real-world CX.
CHAPTER 06
Get a sneak peek into the latest innovations, trends, and transformative impact of Generative AI and learn how enterprises can leverage this technology to drive success in an evolving landscape.
Chapter 05
Leverage the potential of Generative AI to automate repetitive tasks, drive innovation, personalize customer experiences and boost efficiency!
Chapter 04
Explore the latest technologies, innovations and trends that will drive business interactions in 2023 and beyond!
Chapter 03
Watch our esteemed panelists explore if Metaverse will really be instrumental in shaping our lives; from being buyers to enablers, or is it just a fad?
Chapter 02
Watch 4 sessions where industry leaders explore new challenges and growth opportunities for retailers and ecommerce players, with CX as a key differentiator to capture market share.
CHAPTER 01
Join 10+ industry experts and 5 intriguing sessions in a quest to find out if voice AI really is the future of businesses or just another hype!
