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Turbocharge Your
Services With Energy
and Utility Chatbots

Now is the time to gear up your business with energy chatbots and offer unhindered service to your customers 24×7.

Win with Energy and Utility chatbots

0

%

higher conversions

0

%

redution in enquiry calls

0

%

increase in CSAT

0

%

increase in efficiency

Top industry use-cases of energy chatbots

Automate and self-serve support
Enable self-serve and let your customers lodge complaints and get resolutions with the help of energy chatbots.
Help your customers with relocation
AI chatbots can take up the relocation requests from the customers and help them continue with your brand without any hassle wherever they move to.
Assist customers with store location
Train your chatbots to share your store locations as per the pin code or current location of the prospects. Reduce the churn a customer goes through to reach out to you.
Support in regional languages
Energy and utility services are required by everyone. It is not just limited to people living in tier 1 cities. Our energy chatbot will help you support your customers in over 100 languages.
Automate payment requests and collection
Enable payments through your chatbot. Send reminders about customers’ subscriptions and assist them to pay without going through any troubles.
Send notifications and alerts
Alert your customers about any activity in their accounts and send notifications using AI chatbots. Build trust among your customers and retain them easily.
Share order details and status
Help your customers with a hassle-free experience of placing and tracking orders through simple and quick interactions with chatbots.
Complete documentation process
From document collection to verification, the complete process can be automated using energy chatbots.

Our customers

Benefits of energy chatbots

Boost conversion rates

Our customers have seen a 25% increase in their conversion rates using our customer experience platform.

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Reduce inquiry calls

Observe a 70% reduction in inquiry calls and an increase in self-serve requests with our energy chatbots.

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Increase CSAT scores

Improve your customer satisfaction rate by over 33% by improving your customer support using artificial intelligence and automation.

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Popular integrations

Who can leverage our energy chatbots?

Mining companies

Renewable energy

Chemical companies

Oil production companies

Gas production companies

Electricity distributors

Petroleum products companies

Hydraulic power companies

Why choose Yellow.ai’s energy chatbots?

Omnichannel customer experience

Proprietary NLP engine

Proactive multilingual support

Customizable and scalable

Advanced contextual understanding

Live agent hand-off

Customer analytics

Easy integrations

No code development

We win, when our customers win!

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers.”

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

Ease, streamline & enhance operations to get ahead of the curve