Real-time support at scale with generative AI
Enhance customer and employee experiences using our multi-LLM architecture, continuously trained on billions of conversations for scalability, speed, and accuracy. Cut support costs by 60% with seamless automation across text, email, and voice.
Yellow.ai Dynamic Automation Platform
Slash costs by 60% by automating conversations across text, email, and voice
Conversational Service Cloud
Boost customer satisfaction and slash operational costs by up to 60%, delivering real-time multilingual support across text, voice, and various channels
Reduction in operational cost
Conversational Commerce Cloud
Increase your customer engagement by 60% and maximize your marketing ROI by running cross-channel, conversational campaigns
Increase in conversion rates
Conversational EX Cloud
Boost the productivity of your workforce by using our pretrained HR and ITSM AI to automate day-to-day conversations
Powered by zero-shot learning, Yellow.ai DynamicNLP™ is the first-to-market in the enterprise conversational AI space that eliminates the need for NLP training to help you go live in minutes.
Higher intent accuracy out-of-the-box from day 1 Industry agnostic Fluent in 135+ languages Pre-trained on billions of conversations
Go to market 2X faster with 150+ prebuilt templates and integrations to build high-quality voice
AI chatbot software Plug & play templates for key industry verticals Integrate with industry-leading platforms in a few simple clicks Available for e-commerce, CRM, live chat, voice activation, social channels, payment gateways, enterprise tools, and data hubs Pre-built connectors for most widely used channels
Maximize and realize ROI faster by designing and deploying Dynamic AI agents quickly and easily in minutes, with no coding and no training required.
No code, intuitive workflows Auto-create development flows from design Reduce 50% development and training time Eliminate the need for expensive technology investments
90% CALL DEFLECTION WITH ZERO SETUP
Slash agent search time and boost efficiency with Yellow.ai DocCog — a cognitive knowledge search engine — by quickly extracting vital information across multiple sources and systems.
Upload from multiple sources: documents, URLs, AWS S3, Sharepoint, and knowledge bases such as Salesforce, Confluence, ServiceNow, and more Search on images, hand-written notes, receipts, etc., with a native OCR parser Experience increased call deflection with DocCog’s robust fallback mechanism Support for languages such as English, German, French, Spanish, and more Let’s get acquainted
Whether you’re established or fast-growing business, we’re here to help you gain a competitive edge — speak to one of our human agents about how Yellow.ai might work for you.
50% INCREASE IN LEAD CONVERSIONS TO MAXIMIZE MARKETING ROI
Create a healthy pipeline of leads, improve conversion rates, and build a base of loyal customers with personalized, omnichannel marketing campaigns.
Generate high-quality leads with accurate targeting Boost lead conversions by 50% with goal-oriented workflows Reduce cart abandonment rates by 30% with auto-generated nudges Run loyalty programs, provide timely suggestions, and achieve higher CSAT ratings
ELEVATE ENTERPRISE AGENT PRODUCTIVITY BY 50%
Supercharge your enterprise support team’s productivity by harnessing our generative AI-powered unified Inbox.
Provide your agents with cutting-edge tools like auto-response, ticket summarization, and coaching insights Canned response suggestions for quicker response and reduced handling time DocCog integration with Inbox knowledge base to help agents find information quickly Seamlessly manage customer interactions across chat, email, and voice
Go further than tracking key commercial metrics — know your customers and employees better than they know themselves.
User journey visualization to optimize conversation flows instantly 20+ system reports in addition to custom reports and dashboards Track customer service metrics such as deflection rate, goal completion rate (GCR), CSAT, first response time (FRT), and more Build business goals in minutes to track them in real-time for actionable insights
ISO, HIPAA, SOC 2 and GDPR certified platform – ensuring privacy, security and compliance is our top priority.
Role-based access control, single sign-on, OAuth, and SAML integration at bot level TLS 1.3 encryption in transit (TLS 1.2 supported for backward compatibility), AES 256 encryption at rest Pentests & vulnerability management on the code and platform levels; WAF, DDOS, IPS & IDS covered Delivering an omnichannel experience from one platform
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Website, e-mail, SMS, Whatsapp, Instagram, Twitter, Facebook messenger & more
Learn more Voice Automation
Contact center systems, telephony, IVR, home assistants like Alexa & more
Learn more We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
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