Our voice AI agents excel at handling complex, context-aware conversations, driving personalized interactions that improve CSAT scores by up to 60%.
90%
queries self-served
60%
reduction in operational costs
60%
increase in CSAT
50%
increase in agent productivity
With Yellow.ai’s advanced voice AI capabilities, streamline customer interactions across channels & ticket cycles to improve customer experience
Unify brand voice across channels:
Customers expect personalized and contextually relevant interactions when they interact with voice AI agents.
By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.
Personalize conversations with advanced voice capabilities
Deploy multilingual AI for Voice, adept at active listening, and context-switching, to handle customer interruptions with context and empathy.
Seamlessly transition queries from AI to human
Handle call transfers between AI and human agents, facilitating high-quality interactions for both routine and complex inquiries.
Equip agents with real-time AI suggestions to resolve tickets quickly and more effectively, and increase the team’s efficiency by 50%.
Achieve faster time to value with quick setup
Design voice AI agents effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.
Speak the language of the customer
Connect with customers worldwide in over 135 languages. Customize tone and dialect based on geography, creating a tailored experience for each interaction. Paired with DynamicNLP, AI for Voice accurately understands user intent with 97% accuracy.
Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.
Waste Connections
Sony
Ferrellgas
