Move beyond just automating routine workflows and processes, put context into picture to make those interactions more empathetic and humane. Achieve faster go-to-market leveraging our AI-powered no-code platform with 35+ channels support, pre-built integrations and workflows.
Vice President, Enterprise (>1000 employees)
Enhance employee experience
Support your employees through out their journey with right information through right channel across HR, IT, Finance & Operational processes. Improve ESAT by 15%
Engage and delight customers
Happy employees build strong customer relationships by leveraging our 360-degree hyper-automation driven platform to improve CSAT by 20% and annual revenue increase by 25%
Automate & improve customer support
Listen, understand and self-serve 80% of customer queries with smart hand-off to live agents for critical cases and reduce operational costs by 70%
Robust and data-efficient NLP engine
Makes your bot Language-intelligent, ensuring laser-sharp accuracy thanks to our proprietary NLP Engine with self-learning loop and sentence embeddings, enabling natural conversations.
Leverage existing knowledge base
Connect your knowledge base systems , even unstructured, and let our platform intelligently generate questions, understand intent, extract answers. Your FAQ bot is ready!
Through low/no-code platform
Conversations are complex but our user-friendly no-code platform can help you build your own virtual assistant in less than 10 clicks!
Ditch the systems of the past. New age enterprises have agents & VA’s work hand-in-hand, offering recommendations, validating predictions & making each other better.
Engage with your people, proactively
Reach out to customers and employees with updates as and when they happen, scaling interactions based on intent and sentiments.
Through right channel at the right time, in their preferred language
Never loose another conversation! Choose across voice and chat channels, in 100+ languages to be where your people are.
With full in-premise deployment
Privacy and compliance is at the heart of our platform, securing your data exchanges with end-to-end encryption protocols.
|All Messaging platforms support (Whatsapp & FB Messenger etc.,)||Yes||Yes|
|Advanced NLP and ML Capabilities|
|High NLP efficiency with 50% less training requirement.||No||Yes|
|NLP training report for utterance conflicts.||No||Yes|
|Document Cognition ( Searce through knowledge base)||No||Yes|
|Pre-built training models for common domains||No||Yes|
|Native support for local languages||No||100|
|Integrated CRM and AI-powered ticketing||Yes||Yes|
|Retargeting via campaign manager||No||Yes|
|Multilingual capabilities, with on the fly language change capabilities||No||Yes|
|Sentiment based event management||No||Yes|
|Integrated CRM and AI-powered ticketing||No||Yes|
|Enterprise-Grade Security, Compliance and Administration|
|Full in-premise deployment||No||Yes|
|Image processing and OCR for unstructured documents||No||Yes|
|Customer-bot connector: Unlock systems of record with an agent that runs behind your enterprise firewall and facilitates secure data exchanges between on-premise systems and bot’s cloud-based infrastructure||No||Yes|
|Analytics to give real-time analytics into bot usage||Yes||Yes|
|Build and test bots|
|Easily format chatbot responses as images, cards, quick options, etc.||No||Yes|
|Integrated survey module||No||Yes|
|Batch triggered Test automation that generates report outputs with complete logs of all API calls and request chains.||No||Yes|
Very strong tool in HR space for handling employee queries and employee engagement
Most Innovative AI Chatbot to Elevate Customer Experience
Conversational AI platform with Human touch